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Online access to GP health records

Enabling patients to view new health information in their GP health record through the NHS App and other online services.

All GP surgeries are required to give all patients in England online access to new information as it is added to their GP health record.

Patients with online accounts, such as through the NHS App, should be able to read new entries, including free text, in their health record. This applies to future (prospective) record entries and not historic data.

These pages provide support and guidance for primary care teams, staff working in other health and care services, commissioners and voluntary organisations.

Patients wanting to find out about accessing their GP health records can also visit How to get your medical records

Find out more about these changes and why they are being made


Latest updates

ICO response to Data Protection Impact Assessment (DPIA) submissions

The ICO published a response on 17 January 2024 to GP practices that submitted Data Protection Impact Assessments (DPIAs) in respect of enabling online prospective record access for all patients (unless exceptions apply).

Updated GP contract requirements

Following changes to the 2023/2024 GP contract, new health information should now be available to all patients unless it would not be provided under GDPR or the patient has informed the practice that they do not, or no longer, wish to have access.

Practices that are not yet offering all patients access to their prospective records are encouraged to engage with their commissioners who will continue to support them to meet their contractual requirements as soon as possible.

Find out how to switch on access at your practice.



Case studies and blogs

Read about how people across the NHS are implementing, using and benefiting from providing access to patient records. 

Last edited: 28 February 2024 12:00 pm