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Enabling patients to view new health information in their GP health record through the NHS App and other online services.
All GP surgeries are required to give all patients in England online access to new information as it is added to their GP health record.
Patients with online accounts, such as through the NHS App, should be able to read new entries, including free text, in their health record. This applies to future (prospective) record entries and not historic data.
These pages provide support and guidance for primary care teams, staff working in other health and care services, commissioners and voluntary organisations.
ICO response to Data Protection Impact Assessment (DPIA) submissions
The ICO published a response on 17 January 2024 to GP practices that submitted Data Protection Impact Assessments (DPIAs) in respect of enabling online prospective record access for all patients (unless exceptions apply).
Updated GP contract requirements
Following changes to the 2023/2024 GP contract, new health information should now be available to all patients unless it would not be provided under GDPR or the patient has informed the practice that they do not, or no longer, wish to have access.
Practices that are not yet offering all patients access to their prospective records are encouraged to engage with their commissioners who will continue to support them to meet their contractual requirements as soon as possible.