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NHS 111 online is an alternative to the NHS 111 phone service. It helps people with an urgent medical need to get assessed and directed to the right care, especially if they can't contact their GP, or when their GP is closed.
111 online can be accessed using the website or via the NHS App on a smartphone or tablet. British Sign Language (BSL) speakers can use https://signvideo.co.uk/nhs111/ and text relay users can call 18001 111, 24 hours a day.
Who this service is for
NHS 111 online is for people in England aged 5 and over who need urgent health care advice but it’s not a life-threatening situation.
How this service works
People can choose what help they need using the options on the NHS 111 online homepage.