Skip to main content

Part of National data opt-out operational policy guidance document

Appendix 4:Changes to NHS number

The National Back Office (NBO) provides a national data quality service and is responsible for the management of NHS numbers and Personal Demographics Service records. 

Summary

The National Back Office (NBO) provides a national data quality service and is responsible for the management of NHS numbers and Personal Demographics Service records. 


A4.1: Duplicates and confusions

In the event of duplications or confusions national data opt-outs will automatically be applied to the correct patient wherever possible.  In the event that it is not possible to assign the opt-out to the correct patient automatically NHS Digital will write to the individuals affected.

For further information please see NHS Digital Data Quality Incidents.


A4.2: Assigning new NHS Numbers

In instances where individuals are allocated a new NHS number any existing national data opt-out will not automatically be transferred to the new record. This will include the following:

  • adoptions
  • gender reassignment
  • identity protection

Instead such individuals will receive a letter informing them of the national data opt-out to ensure that they understand their options either via NHS Digital or the individual who is handling their case.

Last edited: 18 June 2019 2:18 pm