National Back Office for the Personal Demographics Service
The National Back Office (NBO) provides a national data quality service. It's responsible for the management of NHS Numbers and PDS records, investigation and resolution of data quality incidents on Personal Demographics Service (PDS) demographic records, and the provision of a Tracing Service to approved organisations.
COVID-19: Impact on NBO tracing service
The COVID-19 outbreak has affected the delivery of the NBO tracing service.
investigation and resolution of data quality incidents on PDS demographic records
provision of a Tracing Service to approved organisations
Home Office tracing service
The memorandum of understanding (MOU) between the Home Office, the Department of Health and Social Care and NHS Digital to process information requests for the purposes of tracing immigration offenders was suspended in May 2018 and fully withdrawn on 9 November 2018.
The Home Office can still request non-medical information to locate an individual where this is in the interests of safeguarding an individual and necessary to protect a person's welfare. Any such request would be considered by NHS Digital’s Welfare Assessment Panel.
As at 31 March 2021, NHS Digital has not released any information to the Home Office on these grounds since the MOU was suspended in May 2018.
The Personal Demographics Service (PDS) is the national electronic database of NHS patient details such as name, address, date of birth and NHS Number (known as demographic information). More information about how this information is used can be found in the PDS fair processing statement.