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Care Identity Management

Part of the Care Identity Service, Care Identity Management is a new system that allows Registration Authority users to manage access to patient data.

Care Identity Management is replacing the legacy Care Identity Service application, to meet modern security, adaptability and design standards.

Page contents

Can I use this service?

Registration Authority managers and agents can use Care Identity Management for most common tasks.

Unlockers (local smartcard administrators) can complete their full role in the service.

Sponsors can perform most tasks in Care Identity Management, including viewing profiles and requests, assigning and changing positions, and unlocking smartcards. The old Care Identity Service application is still available but is being retired in 2024.

Key features

CIM dashboard 5.18

You can use Care Identity Management to:

  • create new users
  • close and reopen profiles
  • view users and organisations
  • issue and service authenticators, including smartcards
  • view and manage requests
  • assign and remove positions for users in your organisation

Guidance

Support and troubleshooting

For help with IT issues and fixes for known problems, go to our setting up and troubleshooting area.

To give feedback on the service and features, go to our feedback page.

Latest updates

To read about recent new features and what's coming up, go to our release hub.

Last edited: 19 February 2024 9:36 am