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Redcentric – replacing N3 Overlays for HSCN

Redcentric are an RM3825/G Cloud Supplier offeringvoice and video, remote access service and cloud solutions on HSCN. This content is based on information provided by the supplier and is not endorsed by NHS Digital.

Redcentric plc logo

Our approach

Redcentric’s aim is to help you increase time spent with patients and reduce time spent on IT. We’re NHS digital certified and an HSCN connectivity partner (consumer network service provider or CN-SP) with over two decades experience of delivering NHS network services. Over 250 organisations delivering healthcare services use Redcentric solutions and we provide over 20,000 healthcare gateway connections. That’s more critical connections into HSCN than any other organisation.

Our approach to deployment allows customers to prepare their sites for HSCN connectivity and make use of a host of overlay services which will replace existing N3 services. We provide the technology that enables NHS staff to deliver better patient care.

Find out more about Redcentric’s HSCN overlay services.

Voice services – N3 hosted voice service and local gateway service replacement

Redcentric voice services can help you to improve patient experience, increase productivity and meet regulatory requirements with features like call recording. As traditional private branch exchange (PBX) systems reach the end of life, migrating to a hosted Voice over Internet Protocol (VoIP) telephony service can give you much more than legacy systems. VoIP telephony:

  • allows better management of call volumes
  • enables staff mobility and collaboration across health and social services
  • gives healthcare organisations a tool to continually improve service delivery and patient experience

Find out more about Redcentric’s VoIP telephony.

Video conference services – N3 managed video services replacements

Video conferencing services help you to improve patient communication, increase availability of appointments and facilitate collaboration and quicker decision-making where multiple parties need to work together to deliver patient care. Our video conferencing services save time and money and give clinicians a state-of-the-art solution which helps them meet growing demand.

Find out more about Redcentric's healthcare video conferencing.

Remote access solutions – N3 virtual private network (VPN) token solution replacements

For NHS staff who need to see and share patient data at the point of care or when on the move, we provide a secure remote access service. This is a robust, flexible and secure way to provide remote access which gives access to critical patient data straightaway, speeding up decision-making and delivery of care. 

Find out more about Redcentric's secure remote access service.

Hosted desktop – Citrix on Azure

To ensure NHS staff can always access critical patient data, securely and on any device, we offer Citrix on Azure.

This hosted desktop solution combines virtual workstations, data storage, operating systems and applications hosted in the Azure cloud. Citrix on Azure centralises deployment of Windows 10 desktops and management of Windows apps so reducing infrastructure costs, improving security and supporting business continuity.

Find out more about Citrix on Azure.

Connecting to Azure

Redcentric are able to provide HSCN connectivity to Azure. We give our customers the ability to connect to Azure environments privately via Microsoft ExpressRoute and offer a fully managed service wrap for your Azure deployment, from initial design to 24 hour a day support.

HSCN connectivity to Azure can give you more assured and secure connectivity compared to the public internet, while Redcentric can support you by providing you with a fast route into the Azure environment. 

Find out more about connecting to Azure.

How do i procure?

Redcentric are accredited to offer services under the new Crown Commercial Service framework (also called RM3825) which is the primary route for procurement of HSCN network access services and can be used for aggregated, collaborative, self-serve and individual self-serve procurements.

We are on the following frameworks

HSCN Access Service Framework (RM3825)

GCloud 11

Digital Outcomes and Specialists 4 (DOS4)

NOE CPC Framework

Network Services 2 (RM3808)

Contact us

Redcentric Sales Team – 0800 983 2522

Redcentric Email –

Head Office:

Central House
Beckwith Knowle

Last edited: 2 December 2019 5:21 pm