Smartcards and access control are secure measures by which clinical and personal information is accessed by only those that have a valid reason to do so. You will need a smartcard to use electronic prescriptions.
Local Registration Authorities (RA) assign pre-approved pharmacy roles to smartcards and assign them to the relevant pharmacy, or multiple pharmacies, by applying the relevant Pharmacy Organisation code(s).
Smartcards are uniquely attributed to individuals and shouldn't be shared with anyone, nor should the individual divulge their unique passcode to anyone.
General guidance for Smartcard users contains information on the following subjects:
- smartcard Registration Authorities (RAs)
- smartcard roles in pharmacy
- Care Identity Service (CIS) - the online tool for smartcard management
Key Smartcard activities provides information on the following subjects:
- upgrading from EPS Release 1 to Release 2
- getting a smartcard
- updating passcode/contact details
- updating smartcard roles
- unlocking a smartcard
- renewing a smartcard certificate
- cancelling a smartcard or changing site
Download a leaflet for new smartcard users.
Find out more about Registration Authorities and Smartcards.
Temporary Access Cards
Temporary Access Cards (TACs) are temporary smartcards to be used if your personal smartcard is lost, stolen or damaged.
We're aware of the business continuity risks associated with lost or stolen smartcards, so we've issued guidance to local Registration Authorities (RA) on issuing locked Temporary Access Cards (TACs) to pharmacies that consider themselves at risk.
If you're a lone pharmacist working without support staff, you should consider requesting a TAC from your RA.
They can be activated by the sponsor or local smartcard administrator in conjunction with the pharmacist who needs the card activating.
Normal smartcard processes will apply:
- lost and stolen cards should be reported to your local RA team as soon as possible
- TACs should be stored securely
- the TAC should be returned to a locked state when the pharmacist no longer needs it
If you'd like to receive EPS incident alerts,please complete this form.
To log a suspected safety incident, please read our clinical safety health IT related incidents guidance.
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