We have detected that you are using Internet Explorer to visit this website. Internet Explorer is now being phased out by Microsoft. As a result, NHS Digital no longer supports any version of Internet Explorer for our web-based products, as it involves considerable extra effort and expense, which cannot be justified from public funds. Some features on this site will not work. You should use a modern browser such as Edge, Chrome, Firefox, or Safari. If you have difficulty installing or accessing a different browser, contact your IT support team.
Please use Internet Explorer 9, 10 or 11, Google Chrome or Mozilla Firefox to view the reports and extracts.
New NHS e-referral Service functionality allows users with the Information Analyst role assigned to their smartcard to request information instantly from e-RS.
A guide to using NHS e-Referral Service (e-RS) data extracts to identify appointment slot issues (ASI) of more than 180 days old that required acting upon.