a) All referrals for review will appear on the Referrals for Review worklist once an appointment is booked and referral letter attached.
b) The UBRN of the referral to be reviewed should be selected. A summary of the referral details will be displayed
Available actions include:
- Selecting Accept, Review Next or Record Assessment to accept the referral. If the record assessment option is selected then the next screen displayed is the Record Assessment screen
- Selecting Accept, Review Next to display the next referral for review. This accepts the referral into the service and allows the referral to be assessed at a later time
- Selecting Cancel to return the user to the worklist
- Selecting Accept, Review Next moves the referral to the Referrals for Assessment worklist.
Once a referral has been accepted, it cannot be rejected or further/supplementary information requested from the original referrer via the NHS e-Referral Service. A referral should therefore only be accepted once it has been triaged and is ready for the next stage.
Other available options for the reviewing clinician
- Reject– if clinically inappropriate, the referral can be returned to the referring clinician. A reason should be added indicating why the referral is being rejected.
- Change Appointment Date/Time – this can be used to change the appointment date if required. A reason for the change will be requested. Selecting this option will automatically accept the referral, removing it from the Referrals for Review worklist.
- Change Service – this can be used to change the service to a more clinically appropriate service. Again this will automatically accept the referral.
- Add Clinical Information – this can be used to instruct clinical or administrative staff to arrange any tests that are required prior to the appointment.
- Add Additional Requirements – this can be used if the patient requires transport, advocacy or interpreter services arranging for the appointment and if the receiving service has made these options available.