Referrals on this worklist must be acted upon. They will have one of the following categories in the "Referral Status" column:
After the receiving clinician has assessed the referral information provided by the GP; it is felt that the patient could be managed more effectively either by an alternative, more clinically appropriate service or in primary care. The referrer must act upon these referrals. This may include cancelling the referral or identifying new, more suitable services.
View any comments made by the service provider and take clinically appropriate action from the options available.
Referral requests, along with the patient’s appointment have been cancelled.
Check the reason why the referral request has been cancelled and remove it from the worklist.
Referrals with this status have been sent to a service with Clinical Assessment Service (CAS) functionality.
Review and remove.
Referral sent to a Referral Assessment Service (RAS) has been assessed by a service provider and sent back.
Review and action accordingly.
DNA (did not attend)
If a patient was referred to a directly bookable service and they did not attend their appointment, the provider sends this back to notify the referrer.
View the referral and take the appropriate action, which may include re-submitting the referral request to the same (or a different) service.