Emergency registration allowed Registration Authorities to verify someone’s identity using video calls.
This was put in place when face-to-face identity checks were not possible during the COVID-19 pandemic. It ended on Wednesday 31 May 2023.
There are now 3 ways to verify an identity:
- Electronic Staff Record (ESR) - if your organisation has the RA workbench enabled
- Apply for Care ID
- an in-person, face-to-face appointment
