What we're doing
We're improving the Authenticators report to include:
- every active authenticator assigned to every user in your organisation, including all CIS1 and CIS2 authenticators registered before and since 1 January 2025
- the last login date for authenticators using either CIS1 or CIS2 Authentication
- when and by whom each authenticator was issued
We're also permanently removing the Logins report.
When we're doing this
We're planning to have these changes live by the end of September 2026.
Why we're doing this
As organisations move from CIS1 to CIS2 Authentication, this has highlighted the limitations of the current Authenticators and Logins reports.
Removing the Logins report
Currently the Logins report only shows the last login date of smartcards, and only those through the legacy Identity Agent.
The majority of smartcard and non-smartcard authentications now use CIS2, and as we approach the retirement of CIS1 and Identity Agent in February 2027, the information in the Logins report will become less useful.
The improved Authenticators report will cover the last login date for both CIS1 and CIS2 authentications, including both smartcards and non-smartcard authenticators.
Data before 2025
The current Authenticators report can only show authenticators registered since the start of 2025.
The improved report can now access data for all authenticators as far back as exists in our database, including the last successful login date for each authenticator.
Other reports
We're not changing the other reports. You should be able to use the Users, Requests, Smartcards and Positions reports as usual.
We're keeping the Smartcards report separate for now, but both CIS1 and CIS2 smartcards will also appear in the improved authenticators report.
Help with these changes
If you have any feedback or concerns about these changes, you can join one of our twice-weekly Feature Focus sessions.
Read more about viewing reports.
