Latest Care Identity Service news and events

The latest news across Care Identity Service and related topics.

For the latest releases and planned maintenance within Care Identity Service, go to our release hub.

Identity and Access Management Q3 update November 2026

Our next update will take place on Tuesday 17 November 2026 (rescheduled from 3 November) and registration is open now. (Updated 22 October 2026)

Feature Focus schedule

Schedule of forthcoming Feature Focus sessions to update Registration Authorities on the latest Care Identity Service developments. (Updated 22 October 2026)

Update to the National Role-based Access Control (RBAC) table

Version 28 of the RBAC table is now available. (Published 18 September 2026)

Detailed plan for update of Authenticators report

The plan and dates for the improvements we announced to this report. (Published 16 September 2026)

Upcoming improvements to Care Identity Management reports

We're making changes to the reports covering authenticators and user logins. (Published 14 August 2026)

Video, slides and key messages from the series 10 smartcard intro broadcast

Series 10 smartcards are coming soon and this broadcast event introduced the details for the first time. (Updated 4 June 2026)

Introducing series 10 smartcards

Series 10 smartcards will soon be rolled out across the NHS - find out more, and register for our webinar to find out what it means for you. (Published 26 May 2026)

Older smartcards and Identity Agent versions now blocked

Series 4, 5 and 6 smartcards, and older versions of NHS Identity Agent, are now permanently blocked from authentication. (Published 7 May 2026)

Slides from the Identity and Access Management roadshow March 2026

Slides from the roadshow for Registration Authority users, which took place on Tuesday 24 March 2026. (Published 26 March 2026)

CIS1 Authentication moves to no SLA on 1 March 2026

CIS1 Authentication will be retired on 28 February 2027, and will move to zero SLA on 1 March 2026. (Published 27 February 2026)

Slides from the Identity and Access Management roadshow November 2025

Slides from the November roadshow for Registration Authority users, which took place on Thursday 6 November 2025. (Published 6 November 2025)

Software retirement

We are taking steps to permanently block the use of retired Care Identity Service software from the NHS estate. (Published 5 November 2025)

Identity and Access Management User Research Panel

We're looking for RAs, HR onboarders and IT administrators to join our new research panel to help steer the future of Identity and Access Management in the NHS. (Published 30 October 2025)

End of support for TLS 1.0 and 1.1

IT teams need to update to the latest version of Identity Agent. Failure to update could result in authentication issues and service disruption. (Updated 15 October 2025)

Service vulnerability in NHS Identity Agent - mandatory update required

We have identified there is a medium-severity service vulnerability with all previous versions of the NHS Identity Agent, including v2.4.5.0, and v2.4.6.0. (Published 10 September 2025)

Spine Directory Service (SDS) upgrade on Saturday 19 July 2025

We are carrying out an upgrade to the Spine DEX hosts on Saturday 19 July 2025 between 10:00am and 11:00am. (Published 9 July 2025)

Moving from CIS1 Identity Agent to CIS2 Smartcard Connect

NHS CIS1 Identity Agent will no longer be supported from February 2027 and all organisations will need to use NHS CIS2 Smartcard Connect from that date. (Updated 24 June 2025)

Earlier news articles

News articles from before June 2025 are available through The National Archives.

Last edited: 22 October 2026 4:44 pm