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CIS2 Authentication performance data

The last 6 months of performance data for NHS CIS2 Authentication - the secure authentication service used by health and care professionals in England to access national clinical information systems.

Authentications processed

707.1m

total

692.3m

smartcards (requires HSCN)

5.1m

iPad app

947k

Windows Hello / security keys

1.5m

Microsoft Authenticator

7.1m

Smartcards that authenticate via the internet

269k

NHS.net Connect (NHSmail)

Month Smartcards
(requires HSCN)
iPad app Windows Hello
/ Security keys
Smartcards that authenticate via the internet Microsoft
Authenticator
NHS.net Connect (NHSmail)
April 2026 38,491,127 177,274 123,353 1,178,108 191,843 13,770
March 2026 40,014,466 185,062 118,890 1,186,673 193,328 12,549
February 2026 31,760,246 160,487 97,006 893,978 169,419 13,016
January 2026 27,336,256 168,020 93,133 816,461 286,072 14,679
December 2025 24,966,526 165,868 78,847 792,246 318,014 14,087
November 2025 25,862,717 155,547 78,939 724,878 150,671 13,153

Users authenticated

918,756

April 2026

Date Users authenticated
April 2026 918,756
March 2026 910,093
February 2026 900,060
January 2026 776,714
December 2025 744,506
November 2025 760,486

Service availability

Date Availability
April 2026 100%
March 2026 100%
February 2026 99.95%
January 2026 100%
December 2025 100%
November 2025 100%

Products and Services using NHS CIS2 Authentication

79

total

26

NHS England services

53

Suppliers


Further information

Last edited: 18 May 2026 11:17 am