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Find Registration Authority users in your organisation

How to use Care Identity Management to find Registration Authority users who can help you with smartcards and other authenticators, and access to systems you need.

When you search for an organisation, details of Registration Authority users are listed under the ‘Registration Authority’ or ‘Sponsors’ tabs. This can help direct you to a named RA contact within your organisation, and sometimes department or team.

This is an example of an organisation's details page with the Registration Authority tab highlighted.

 

CIM Find your RA find RA users RA tab highlighted

 

This is an example of the organisation's details page with the Sponsors tab highlighted.

 

CIM Find your RA find RA users sponsors tab highlighted

 

You may see that for some organisations there are no users in the Registration Authority or Sponsors tab. In this case, click on the parent organisation at the top of the page which will lead you to details of Registration Authority users in the parent organisation.

This is an example of an organisation with no users in the Registration Authority tab.

 

CIM Find your RA find RA users RA tab highlighted no RA users

 

This is an example of an organisation with no users in the Sponsors tab.

 

CIM Find your RA find RA users RA tab highlighted no sponsors

Last edited: 15 July 2026 3:50 pm