Care Identity Management
Part of the Care Identity Service, Care Identity Management is a new system that allows users to manage access to patient data.
Use Care Identity Management
Help and guidance
Read guidance on how to use Care Identity Management.
About this service
Care Identity Management allows NHS and healthcare staff to be registered for a ‘Care Identity’ - a digital identity that can then be associated with health and care organisations they work for.
The system is used to assign and manage permissions that enable appropriate access to clinical systems and patient information. It is also used to assign authentication tokens that allow healthcare professionals to perform multi-factor authentication to these clinical and patient record systems.
Who this service is for
This service is for:
- Registration Authority Managers
- Registration Authority Agents and Advanced Agents
- sponsors
- ID checkers
- local smartcard administrators
- health and care professionals
Benefits
- Allows the quick creation of reusable, verified digital identities
- Saves time during identity verification and granting access to patient data
- Enables convenient and secure access to clinical information and services for all staff
- Improves the self-service management of authenticators, eg self-service smartcard unlock
- Is nationally available and internet-facing
Latest updates and roadmap
To read about new features added to the service, go to our release hub.
To find out what's coming up in the future, see our roadmap.
Support and troubleshooting
For help with IT issues and fixes for known problems, go to our setting up and troubleshooting area.
To report a bug or issue, go to the NHS Digital Customer Portal or email [email protected]
Contact us
To give feedback on the service and features, complete our feedback survey.
We're always on the lookout for people to help us with user research so we can improve Care Identity Management. If you'd like to get involved, or you just want to ask us a question, email [email protected]
Last edited: 8 August 2024 2:24 pm