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Use these API standards to support the triage and onward referral of patients who are interacting with Urgent and Emergency Care services such as NHS 111.

These API standards support:

• self-triage by the patient
• triage by non-clinical staff, such as call handlers
• triage by clinicians

They support the following interactions:

• triage through a series of questions and responses to determine the correct outcome or onward referral for the patient
• directory look-up to identify services that can meet the need or outcome identified for the patient
• onward referral of the patient to the appropriate healthcare service along with an encounter report that contains structured triage and other information 

Before you begin any development work using these API standards, contact us to discuss your best options.