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Publication, Part of

NHS Dental Statistics for England - 2019-20 Annual Report

Official statistics

Current Chapter

NHS Dental Statistics for England - 2019-20 Annual Report

Band 2 activity undercounting: December 2019 - March 2022

The NHS Business Services Authority (BSA) have identified an error in the data provided which underpins the NHS Dental Statistics publication from December 2019 to March 2022. Some data for Adult patients in receipt of income-related Employment and Support Allowance (ESA) who received Band 2 dental treatment were not included and therefore the published counts are lower than they should be. 

The NHS BSA have quantified the impact of this missing data and have ascertained that the missing data accounts for <3% of all band 2 activity, and <1% of activity across all treatment bands.

Please note that no other treatment bands are affected, nor are data pertaining to patients seen, or clinical activity.

Due to the scale of this issue we will not be publishing corrected versions of this data. This issue will be rectified for data in the 2022/23 Annual publication.

8 March 2023 00:00 AM


This annual report brings together information on NHS dental activity in England for the 12-month period to 31 March 2020 (including clinical treatments and dental workforce) and information on the number of patients seen by an NHS dentist up to 30 June 2020.

This publication includes information about patients seen and NHS dental activity broken down to dental practice level.

To limit COVID-19 transmissions, dental practices were instructed to close and cease all routine dental care from the 25th March 2020. The data reported in the publication including activity, patient numbers, finances and treatments, will be lower than expected during the time period of restrictions. The supplementary report for this publication estimates the impact on the number of patients seen and more information can be found in Annex 5 data quality statement.

Adults seen by an NHS dentist

21.0m adults were seen by an NHS Dentist in the 24-months up to 30 June 2020

For information about the impact of COVID-19 on Patients Seen please see the supplementary report

Children seen by an NHS dentist

6.3m children were seen by an NHS dentist in the 12 months up to 30 June 2020

Courses of treatment delivered

38.4m courses of treatment were delivered in 2019-20. A decrease of 3.36 per cent compared to the previous year. 


24,684 dentists performed NHS activity during 2019-20, an increase of 139 on the previous year

Adult clinical treatments

44.5 per cent of adult clinical treatments were for Scale and Polish in 2019-20

Childrens clinical treatments

55.0 per cent of clinical treatments for children were for Fluoride Varnish Treatment in 2019-20

Key Facts

Last edited: 10 March 2023 4:27 pm