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Publication, Part of

Appointments in General Practice, November 2021

Official statistics, Experimental statistics


On 10th January 2022 the regional csv files were replaced due to an error identified with the original files which impacted previous months. This issue relates only to the regional csv files, no other files were impacted. 

10 January 2022 12:14 PM


The aim of the publication is to inform users about activity and usage of GP appointments historically and how primary care is impacted by seasonal pressures, such as winter.

NHS Digital publishes this information to support winter preparedness and provide information about some activity within primary care. The publication covers historic appointments, marked as attended or did not attend, from national to CCG coverage. The aim is to inform users, who range from a healthcare professional to an inquiring citizen, about appointments within primary care.

The publication includes data from participating practices using EMIS, TPP, Eva Health formerly known as MICROTEST (up until February 2021), INFORMATICA and CEGEDIM (previously VISION) GP systems.

NHS Digital produce this information monthly, containing information about the most recent month and previous months.

The publication includes important information, however it does not show the totality of GP activity/workload. The data presented only contains information which was captured on the GP practice systems. This limits the activity reported on and does not represent all work happening within a primary care setting or assess the complexity of activity.

No patient identifiable information has been collected or is included in this release.

Between December 2020 and present the data contained in this publication will no longer contain covid-19 vaccination activity collected from GP System Suppliers as part of the General Practice Appointments Data. These appointments have been removed using the methodology outlined in the supporting information. In order to gain a more complete picture of general practice activity we will publish covid-19 vaccination activity carried out by PCN’s or GP Practice’s from the NIMS (National Immunisation Management Service) vaccination dataset.

Due to a change in the methodology in the production of the weekly management information statistics, appointment counts will not match those contained within this release.

Key Facts

Number of Appointments

34.6 million appointments were estimated to have happened in November, of which 4.1 million were Covid vaccinations delivered by a practice / PCN.

Same Day Appointments

42.3% of appointments in November took place on the same day that they were booked.

Appointment Status

91.0% of all appointments were attended in November.

Last edited: 10 January 2022 12:16 pm