Publication, Part of Appointments in General Practice
Appointments in General Practice - March 2020
Official statistics, Experimental statistics
Summary
The aim of the publication is to inform users about activity and usage of GP appointments historically and how primary care is impacted by seasonal pressures, such as winter.
NHS Digital publishes this information to support winter preparedness and provide information about some activity within primary care. The publication covers historic appointments, marked as attended or did not attend, from national to CCG coverage. The aim is to inform users, who range from a healthcare professional to an inquiring citizen, about appointments within primary care.
The publication includes data from participating practices using EMIS, TPP, MICROTEST and VISION GP systems.
NHS Digital produce this information monthly, containing information about the most recent month and previous months.
The publication includes important information, however it does not show the totality of GP activity/workload. The data presented only contains information which was captured on the GP practice systems. This limits the activity reported on and does not represent all work happening within a primary care setting or assess the complexity of activity.
No patient identifiable information has been collected or is included in this release.
March 2020: Impact of Coronavirus
There are no national standards for data entry into GP systems which are not primarily designed for data analysis purposes. The outbreak of Coronavirus (COVID-19) has led to unprecedented changes in the work and behaviour of General Practices and subsequently the GP appointments data within this publication. The variation in approach to appointment management between practices is likely to be greater than usual during the Coronavirus outbreak and as a result data quality will be impacted. These quality issues impose limitations on what can be inferred from this data and as such they should continue to be considered as experimental statistics. Please see the 'Appointments in General Practice - March 2020: Summary' document below for further information.
Key Facts
Number of Appointments
25 million appointments are estimated to have happened in March 2020.
Same Day Appointments
45% of appointments in March 2020 happened on the same day that they were booked.
Telephone Appointments
28% of appointments in March 2020 were conducted via telephone.
Impact of Coronavirus
The outbreak of Coronavirus has impacted the quality of the GP appointments data.
Feedback
NHS Digital regularly solicit feedback for users of its publications which are experimental statistics to help further development.
Interactive Tool
Data about appointments in general practice broken down by status, mode, health care professional and time between booking and appointment date.
This tool is in Microsoft PowerBI which does not fully support all accessibility needs. If you need further assistance, please contact us for help.
Resources
Last edited: 24 May 2021 4:10 pm