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Publication, Part of

Appointments in General Practice January 2020

Official statistics, Experimental statistics

Summary

The aim of the publication is to inform users about activity and usage of GP appointments historically and how primary care is impacted by seasonal pressures, such as winter.

NHS Digital publishes this information to support winter preparedness and provide information about some activity within primary care. The publication covers historic appointments, marked as attended or did not attend, from national to CCG coverage. The aim is to inform users, who range from a healthcare professional to an inquiring citizen, about appointments within primary care.

The publication includes data from participating practices using EMIS, TPP, MICROTEST and VISION GP systems.

NHS Digital produce this information monthly, containing information about the most recent month and previous months.

The publication includes important information, however it does not show the totality of GP activity/workload. The data presented only contains information which was captured on the GP practice systems. This limits the activity reported on and does not represent all work happening within a primary care setting or assess the complexity of activity.

No patient identifiable information has been collected or is included in this release.


Number of Appointments

28 million appointments are estimated to have happened in January 2020

Healthcare Professional

In January 2020, 52% of appointments took place with a GP

19% of appointments with a GP were carried out by telephone, compared to 8% for appointments with other practice staff.

Home Visits

In January 2020, 1% of appointments were home visits

67% of home visits happened on the day they were booked, compared to 38% for appointments taking place at the GP surgery.

Interactive data visualisation

This tool is in Microsoft PowerBI which does not fully support all accessibility needs. If you need further assistance, please contact us for help.

Feedback

NHS Digital regularly solicit feedback for users of its publications which are experimental statistics to help further development




Last edited: 8 June 2021 9:10 am