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Creating a new NHS England: NHS England and NHS Digital merged on 1 February 2023. More about the merger.

Publication, Part of

Appointments in General Practice, December 2021

Official statistics, Experimental statistics

Notice of future methodological change

Please note that on the next release of Appointments in General Practice, due on the 24th of February 2022, a methodological change in how valid Covid-19 vaccinations are identified has been implemented. This change was taken after clinical review of the existing methodology, and the methodological change more closely aligns with the figures published by NHS England & Improvement. This change has allowed us to include more vaccinations, and therefore an increase in appointments over the past 12 months.

21 February 2022 00:00 AM


The aim of the publication is to inform users about activity and usage of GP appointments historically and how primary care is impacted by seasonal pressures, such as winter.

NHS Digital publishes this information to support winter preparedness and provide information about some activity within primary care. The publication covers historic appointments, marked as attended or did not attend, from national to CCG coverage. The aim is to inform users, who range from a healthcare professional to an inquiring citizen, about appointments within primary care.

The publication includes data from participating practices using EMIS, TPP, Eva Health formerly known as MICROTEST (up until February 2021), INFORMATICA and CEGEDIM (previously VISION) GP systems.

NHS Digital produce this information monthly, containing information about the most recent month and previous months.

The publication includes important information, however it does not show the totality of GP activity/workload. The data presented only contains information which was captured on the GP practice systems. This limits the activity reported on and does not represent all work happening within a primary care setting or assess the complexity of activity.

No patient identifiable information has been collected or is included in this release.

Between December 2020 and present the data contained in this publication will no longer contain covid-19 vaccination activity collected from GP System Suppliers as part of the General Practice Appointments Data. These appointments have been removed using the methodology outlined in the supporting information. In order to gain a more complete picture of general practice activity we will publish covid-19 vaccination activity carried out by PCN’s or GP Practice’s from the NIMS (National Immunisation Management Service) vaccination dataset.

Due to a change in the methodology in the production of the weekly management information statistics, appointment counts will not match those contained within this release.

Key Facts

Number of Appointments

29.1 million appointments were estimated to have happened in December, of which  3.9 million were Covid vaccinations delivered by a practice / PCN.

Same Day Appointments

45.8% of appointments in December took place on the same day that they were booked.

Appointment Status

90.9% of all appointments were attended in December.

Last edited: 21 February 2022 2:29 pm