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Health and Social Care Network (HSCN) complaint information: GDPR information
Summary
Why and how we process complaint information within Health and Social Care Network (HSCN), and your rights.
| Controller | NHS Digital |
| How we use the information (processing activities) | To manage complaints about the operation of the Health and Social Care Network (HSCN). |
| Does this contain sensitive (special category) data such as health information? | No |
| Who are recipients of this data? |
Participants of the programme or service as necessary |
| Is data transferred outside the UK? | No |
| How long the data is kept | 3 years minimum after no longer required |
| Our lawful basis for holding this data | Legal obligation |
| Your rights |
|
| How can you withdraw your consent? |
Consent not the basis for processing |
| Is the data subject to decisions made solely by computers? (automated decision making) | No |
| Where does this data come from? | Complaint correspondence |
| The legal basis for collecting this data | Legal obligation (Direction, requested to establish information system) and management of health and social care systems |
Where we use this data
Health and Social Care Network (HSCN)
The Health and Social Care Network (HSCN) provides a reliable, efficient and flexible way for health and care organisations to access and exchange electronic information.