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Estates and Facilities Management Information System

NHS Digital collect, analyse and publish a large variety of information on the NHS Estate, its facilities and its management. 

Data are collected and stored using the Estates and Facilities Management (EFM) System. This is a secure data warehouse that enables efficient data collection and analysis and produces benchmarking results in real time.

The EFM system can be accessed by healthcare estates data providers from NHS trusts in England and Wales, and other healthcare providers that are part of the PLACE programme. Registered users can also see real time data, benchmark and run data reports within the system. It contains data from 1999/2000 onwards. Access is provided via secure log in. 

Open the EFM information system

User guidance for each module is provided on the system itself, but is also available by emailing the Estates team at [email protected].

Estates Return Information Collection (ERIC)

This is the main central data collection for estates and facilities services from the NHS containing information dating back to 1999/2000. Trusts enter data into the system which provides real time performance indicator information varying form on screen indicators to charts allowing organisations to benchmark their performance.

Learn more about the data published through Estates Return Information Collection (ERIC).  

Patient-led Assessments of the Care Environment (PLACE)

This programme was established in 2013 and replaced the former Patient Environment Assessment Team (PEAT) programme which had run since 2000.

PLACE is a voluntary self-assessment programme and is undertaken mostly by hospitals and hospices providing NHS-funded care in both the NHS and private / independent sectors, but other healthcare organisations are encouraged and supported to participate.

PLACE assessments are an annual appraisal of the non-clinical aspects of NHS and independent/private healthcare settings, undertaken by teams comprising members of the public (‘patient assessors’) and staff, with patient assessors making up at least 50 per cent of the team. The PLACE programme provides a framework for marking quality against common guidelines and standards to assess aspects of the healthcare environment, from the patients’ point of view:

  • the physical condition and appearance of the environment and its fixtures and fittings
  • the standard and of food and hydration provision
  • how the care delivery supports users’ privacy and dignity
  • whether the premises meet the needs of users with dementia
  • whether the premises meet the needs of users with a disability

Learn more about the PLACE programme.   

Learn more about the data published through the PLACE publication.

Surplus land

The NHS Surplus Land collection has existed since 2008 to provide information to the Department of Health, the Homes and Communities Agency and the Government Property Unit on NHS sites that can be disposed of, thereby contributing to the Government Public Sector Land Disposal Programme. The emphasis is on land that is no longer required, nor likely in future to be needed for health service purposes. It includes declared market value of land and buildings sold during the financial year (any type of disposals which may result in housing or other types of development), and land retained to be redeveloped for NHS staff housing. 

Learn more about the data from the NHS Surplus Land collection from 2015/16

Non-Medical Equipment Defects and Failure Incident Reports

This system was introduced to meet workplace regulations concerning the health, safety and welfare of the NHS workforce. It provides a picture of possible shortcomings with major equipment and helps identify trends in where and when failure can take place, giving additional support for risk management to ensure safety for both staff and patients in the NHS environment. It is a mandatory return to be used as needed by all NHS Trusts for the recording and investigation of incidents that involve or result in failures of non-medical equipment.

The information is collated and reported on by the Department of Health as part of the stewardship of the healthcare system and to support the NHS Constitution pledge of a ‘clean and safe environment that is fit for purpose, based on national best practice’. It also supports the regulatory processes of organisations such as the Care Quality Commission (CQC), Health and Safety Executive (HSE) and the Healthcare Products Regulatory Agency.

Read the reporting of defects and failures and disseminating estates and facilities alerts guidance.  

Degree days

This is a measure of the average temperature, against which the energy used for space heating can be monitored. This module displays monthly and 20 year average data at 15oC and 18.5oC degrees. This is for information only.

PLACE lite

Participants in the PLACE programme are also able to make use of the PLACE-lite module on the EFM system. This allows healthcare providers to plan and conduct bespoke assessments throughout the year, focussing on the parts of the PLACE assessment that are locally most important and/or that require improvement e.g. to assess a new facility without waiting for the annual assessments. PLACE-lite is not monitored or reported on by NHS Digital. Organisations not eligible for the main PLACE programme can also use this module; to gain access please email [email protected].


A comprehensive collection of estates and facilities data set up by Welsh Government to improve the management of NHS estate in Wales. For further information, please contact NHS Wales

Further information

Last edited: 25 January 2023 11:03 am