As a GP, working on patient safety at NHS Digital meant I needed to shift my mindset. I had to move from the relatively straightforward – though not always easy – task of thinking about the safety of the person in front of me in the consulting room, to thinking about all those patients, in front of GPs or other health and care providers, up and down the country, whose clinical care is facilitated by technology and ‘human systems’ (such as behaviour and culture) – and how these interact.
Mona JohnsonDeputy Clinical Director of Patient Safety, NHS Digital
Dr Mona Johnson is Deputy Clinical Director of Patient Safety at NHS Digital. Her focus on clinician experience drives a safety culture and excellence in patient care by providing clinicians the best tools for the job; tools that make work better and easier.