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2021 Digital Transformation Blog

This is from our transformation blog, showing the best of digital and data technology from NHS Digital, NHS England, and NHSX.

Making health tech safe for patients

On World Patient Safety Day, Dr Mona Johnson, Deputy Clinical Director of Patient Safety at NHS Digital and a practicing GP, explains how NHS Digital systems and services keep people safe.

What's behind a simple letter?

David Ibbotson, Operations Director for the Vaccine Programme at NHS South, Central and West (SCW), a key partner in the NHS-wide vaccination programme, shares what he has learnt about what is required to deliver a ‘simple’ letter inviting someone for a jab.

Designing out the need for training in a staff-facing app

Jason Hodge, Lead Service Designer for the national booking service, looks at how they had to quickly design an app that COVID-19 vaccination site staff could easily and effectively use to check in the hundreds of people arriving daily to get their jab.

How a virtual work placement opened my eyes

Emma Clark, who is studying to become a junior doctor, describes what she learned during her virtual work placement at NHS Digital and how it has given her a completely new perspective on the NHS.

The rise of the clinical informatician

Dr Raj Kumar, our Chief Clinician for Informatics, explains his role at NHS Digital and how it’s made him a better doctor, how clinical informatics has developed in the NHS, and gives advice to those looking to enter the field.

From the frontline: Seeing the patient in the data

Victoria Wray is the Advanced Analytics Clinical Lead at Sussex Partnership NHS Foundation Trust. She discusses how the organisation developed a data visualisation tool that is helping clinicians to provide more effective treatments for patients suffering from mental health issues.

Making digital mental health services better: a nurse's view

People are increasingly turning to digital services to get help for urgent mental health problems. Jane Smith, learning disability nurse and clinical lead for NHS 111 online, describes how the team have improved the service and how her role as a nurse helped make it happen.

Behind the scenes at COVID-19 vaccination centres

The national booking service is helping millions of people schedule their life-saving COVID-19 vaccinations. James Higgott, Lead Product Manager, gives an insider’s view on how we created the staff-facing products that make up this service and solved some teething problems along the way.

From the frontline: What do the people want?

Alexis Farrow, Head of Strategy and Transformation at Connected Nottinghamshire, explains how her team set out to understand what digital solution would best support the wide spectrum of health and care needs for local people. 

Overcoming digital barriers in the nursing profession

Sue Clarke, Clinical Lead at NHS Digital, and registered nurse, says good communication is still at the heart of bringing about the digital transformation of the nursing profession.