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Volume of calls that queued at Wealden Ridge Medical Partnership

Volume of calls that queued at Wealden Ridge Medical Partnership, pre- and post- AI triage integration (December 2024 - April 2026).
Date published:
4 September 2026

Request received

Following a press notice on 4 July 2026 (NHS accelerates artificial intelligence rollout to cut waiting times and improve care for millions), a request was received to make data publicly available on the volume of calls that queued at Wealden Ridge Medical Partnership pre- and post- AI triage.

Our response

In response, we have provided the relevant data and statistics underpinning the linked press notice. The telephony data was extracted directly from the Wealden Ridge Medical Practice’s SurgeryConnect reporting system, ranging from December 2024 to April 2026.

Download the data

Last edited: 4 September 2026 11:46 am