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Add, change and remove clinic closures

A clinic closure is a planned date when clinics in a series will not run, for example a bank holiday or staff training day. 

Clinic closures only apply to a series of clinics. To cancel a single clinic, see the guidance on cancelling a single clinic or clinic series.  

You can set a closure for 1 day or a longer period. You can add closures when you create a series of clinics or later by changing an existing series of clinics. 

To add closures while creating a series, find out how to create a clinic series.  


Add a clinic closure

  1. Select Clinics from the menu at the top of the page.
  2. Select Create and manage clinics.
  3. Find the clinics you want to update and select View and change.
  4. Find Closures and select Change.
  5. If there are no existing closures, select Yes, then select Continue.  
  6. If there is already a closure, select Add another closure.
  7. Enter a name for the closure if you want to.
  8. Enter the start and end dates.
  9. Select Continue.
  10. Select Add another closure if you need to add more closure dates. When you’ve finished adding closures, select Continue.
  11. If any closures affect booked appointments, choose whether to keep or cancel the booked appointments.
  12. Check that the closures and any choices about affected booking are correct.
  13. Select Save changes.

Your changes are not saved until you select Save changes.


Change a clinic closure

  1. Select Clinics from the menu at the top of the page.
  2. Select Create and manage clinics.
  3. Find the clinics you want to update and select View and change.
  4. Find Closures and select Change.
  5. Find the closure you want to update and select Change.
  6. Change or remove the closure name if you need to.
  7. Change the start or end date if you need to.
  8. Select Continue.
  9. Add, change or remove any other closures if you need to, then select Continue.
  10. If your changes affect existing bookings, choose whether to keep or cancel the booked appointments, then select Continue.
  11. Check that the closures and any choices about affected bookings are correct.
  12. Select Save changes.

Your changes are not saved until you select Save changes.


Remove a clinic closure

  1. Select Clinics from the menu at the top of the page.
  2. Select Create and manage clinics.
  3. Find the clinics you want to update and select View and change.
  4. Find Closures and select Change.
  5. Find the closure you want to remove and select Remove.
  6. Select Yes, then select Continue.
  7. Remove any other closures if you need to, then select Continue.
  8. Check that the closures are correct.
  9. Select Save changes.

When you remove a closure, the affected clinic dates reopen. Eligible people can book appointments on those dates again.

Your changes are not saved until you select Save changes.

Last edited: 1 October 2026 9:28 am