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NHS Pathways monthly triage data – August 2026

The data in this page relates to the overall, 999 and 111 triages received via NHS Pathways for August 2026.

Page contents

Overall data

2,287,996

Overall triaged calls received via NHS Pathways this month

795,038

Completed journeys through 111 online this month

73,806

Average number of triaged calls a day in August 2026

+9.3%

Change in number of triaged calls from August 2025

27,195,107

Overall triaged calls received via NHS Pathways in the last 12 months

321

seconds

Median Call Handler (CH) call time from the start of triage to the end of care advice

Top 3 monthly changes to symptoms by triaged call volume (overall)

-59.3%

Heat exposure

+30%

ED triage pre-entry pathway

-23.8%

Bites or stings, insect or spider

Download our overall data

This zip file includes:

  • ambulance as a percentage of total triaged calls
  • other NHS Pathways products triaged call volume over the last 12 months
  • percentage of disposition categories of all triaged calls
  • primary care and emergency treatment centre as a percentage of total triaged calls
  • total triaged calls - 12 month trend

111 data

1,686,162

111 triaged calls received via NHS Pathways this month

795,038

Completed journeys through 111 online this month

54,392

Average number of triaged calls a day in August 2026

+6.9%

Change in number of triaged calls from August 2025

20,186,447

111 triaged calls received via NHS Pathways in the last 12 months

337

seconds

Median Call Handler (CH) call time from the start of triage to the end of care advice

Top 3 monthly changes to symptoms by triaged call volume (111)

-59.4

Heat exposure

-23.5

Bites or stings, insect or spider

+24.4

Hearing problems or blocked ear

Download our 111 data

This zip file includes:

  • ambulance as a percentage of total triaged calls
  • other NHS Pathways products triaged call volume over the last 12 months
  • percentage of disposition categories of all triaged calls
  • primary care and emergency treatment centre as a percentage of total triaged calls
  • total triaged calls - 12 month trend

999 data

534,778

999 triaged calls received via NHS Pathways this month

17,251

Average triaged calls a day in August 2026

+13%

Change in number of triaged calls from August 2025

6,324,814

999 triaged calls received via NHS Pathways in the last 12 months

300

seconds

Median Call Handler (CH) call time from the start of triage to the end of care advice

Top 3 monthly changes to symptoms by triaged call volume (999)

-13.4%

Ankle or foot injury, blunt

-12.6%

Falls without injury

+12.4%

Dental problems

Download our 999 data

This zip file includes:

  • ambulance as a percentage of total triaged calls
  • other NHS Pathways products triaged call volume over the last 12 months
  • percentage of disposition categories of all triaged calls
  • primary care and emergency treatment centre as a percentage of total triaged calls
  • total triaged calls - 12 month trend

Last edited: 8 September 2026 10:10 am