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Benefits of the National Record Locator

The NRL will bring many benefits to patients, organisations within the NHS, the NHS itself, as well services further afield such our national police forces. The benefits of the National Record Locator can be broken down into three main groups 

As an Ambulance Trust, NRL will benefit us by

Efficiency 

  • supporting more accurate understanding of local populations, allowing services to be designed more effectively around individuals’ needs
  • preventing unnecessary conveyances to accident and emergency by giving our paramedics more information about the individual when making my clinical decisions
  • saving time by reducing the need to manually request information about the patient by either ambulance crews or dispatch
  • supporting safeguarding by sharing alerts across multiple care settings
  • reducing ambulance dispatches if NRL enables more ‘hear and treat’ by call centre clinicians, reducing avoidable pressures on emergency services
  • improving integrated care pathways across providers, including timely communication and collaboration between acute trusts, mental health providers, ambulance services, primary care, social care, public health (drug/alcohol services) and the voluntary sector
  • informed commissioning plans and decisions through joint governance and working between various providers will provide a better picture of local needs and demand.

Financial

  • reducing ambulance dispatches if NRL enables more ‘hear and treat’ by call centre clinicians, reducing avoidable pressures on emergency services
  • informed commissioning plans and decisions through joint governance and working between various providers will provide a better picture of local needs and demand.

Health

  • preventing unnecessary conveyances to accident and emergency by giving our paramedics more information about the individual when making my clinical decisions
  • supporting the service improvements required to meet the 2017 – 2019 CQUIN: Improving services for people with mental health needs who present to emergency services
  • supporting safeguarding by sharing alerts across multiple care settings
  • ensuring when there are significant risks identified in a crisis plan that the appropriate emergency services respond
  • supporting the identification of the most intensive users of local emergency services for mental health needs and improved understanding of their health and care needs to feed into joint review / creation of personalised care plans for this cohort
  • improving experience of health and care services for this cohort, including reduced stigma through increased staff education and awareness
  • improving health and social outcomes for this cohort.

Safety 

  • improving patient safety by making patient record information more readily available
  • helping to meet our quality indicator targets
  • improving experience of health and care services for this cohort, including reduced stigma through increased staff education and awareness
  • reducing ambulance dispatches if NRL enables more ‘hear and treat’ by call centre clinicians, reducing avoidable pressures on emergency services
  • improving data quality and recording of mental health need in emergency departments
  • improving integrated care pathways across providers, including timely communication and collaboration between acute trusts, mental health providers, ambulance services, primary care, social care, public health (drug/alcohol services) and the voluntary sector. 

As a patient, NRL will benefit me by

Efficiency

  • spending less time in an inappropriate setting (for example in A&E or police custody)
  • receiving appropriate care for my condition in a timely fashion
  • improved communications about my care between partner organisations
  • avoiding the need for me to provide the same information multiple times

Health

  • spending less time in an inappropriate setting (for example, accident and emergency, police custody)
  • receiving care in a more appropriate setting
  • being able to be in contact with people who are familiar with my condition and crisis plan, which may reduce distress and enable me to receive care at the point of crisis and avert emergency care
  • improving my outcomes.

Safety

  • spending less time in an inappropriate setting (for example A&E or police custody)
  • receiving care in a more appropriate setting
  • being able to be in contact with people who are familiar with my condition and crisis plan, which may reduce distress and enable me to receive care at the point of crisis and avert emergency care.

As a mental health trust NRL will benefit us by

Efficiency 

  • improving services for people with mental health needs who present to emergency services
  • supporting more accurate understanding of local populations, allowing services to be designed more effectively around individuals’ needs
  • supporting the identification of the most intensive users of local emergency physical and mental health services and improved understanding of their health and care needs and joint review / creation of personalised care plans for this cohort
  • improving appropriate health care usage, reducing avoidable pressures on emergency services
  • improving data quality and recording of mental health need in emergency services
  • improving integrated care pathways across providers, including timely communication and collaboration between acute trusts, mental health providers, ambulance services, primary care, social care, public health (drug/alcohol services) and the voluntary sector
  • establishing an evidence base that can be easily audited to give a view of the impact of change in services to meet the needs of the frequent attenders
  • joint governance and working between various providers will provide a better picture of local needs and demand, which can inform commissioning. 

Financial

  • saving money by avoiding duplicate care
  • improving integrated care pathways across providers, including timely communication and collaboration between acute trusts, mental health providers, ambulance services, primary care, social care, public health (drug/alcohol services) and the voluntary sector
  • establishing an evidence base that can be easily audited to give a view of the impact of change in services to meet the needs of the frequent attenders
  • joint governance and working between various providers will provide a better picture of local needs and demand, which can inform commissioning

Health

  • supporting the service improvements required to meet the 2017 – 2019 CQUIN: Improving services for people with mental health needs who present to Emergency services
  • supporting the identification of the most intensive users of local emergency physical and mental health services and improved understanding of their health and care needs and joint review / creation of personalised care plans for this cohort
  • supporting safeguarding by sharing alerts across multiple care settings
  • ensuring when there are significant risks identified in a crisis plan that the appropriate emergency services respond
  • improving appropriate health and social outcomes for this cohort
  • improving experience of health and care services for this cohort, including reduced stigma through increased staff education and awareness. 

Safety 

  • improving services for people with mental health needs who present to emergency services
  • supporting safeguarding by sharing alerts/information across unscheduled care settings
  • improving appropriate health and social outcomes for this cohort
  • improving experience of health and care services for this cohort, including reduced stigma through increased staff education and awareness
  • improving data quality and recording of mental health need in emergency services
  • improving integrated care pathways across providers, including timely communication and collaboration between acute trusts, mental health providers, ambulance services, primary care, social care, public health (drug/alcohol services) and the voluntary sector.  
Last edited: 17 June 2019 7:39 am