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Contact the Personal Demographics Service (PDS) National Back Office (NBO)

Find out how to get in touch with the Personal Demographics Service (PDS) National Back Office (NBO).

Report to the NBO via your local service desk

You can contact the NHS National Service Desk directly by:

  • logging a call for the National Back Office service by using the Service Desk Portal (N3 access required)
  • calling 0300 303 5035

Email: nhsdigital.nboteam4@nhs.net

Telephone: 0300 365 3664

Find out more about the Tracing Service

Email: nhsdigital.nboteam4@nhs.net

Telephone: 0300 365 3664

DBS Client

Email: Demographics@nhs.net

DBS Bureau

Email: NBO-DBSB@nhs.net

Telephone: 01704 554022

New DBS or DBSB user enquiries

Email: Enquiries@nhsdigital.nhs.uk

Find out more about the Demographics Batch Service Bureau

Email: NBO-SVCMGT@nhs.net
Telephone: 0300 365 3660

Last edited: 29 January 2020 10:03 am