In migrating to HSCN connectivity NEAS moved from a 10mb and a 6mb N3 connection to a 100mb asynchronous connection at each of their sites. The trust chose to put a resilient (back-up) connection in place, providing greater confidence that the trust can still deliver high quality and vital care even in the event of issues with their primary connection.
Despite increasing capacity by over ten times what was available over N3, the cost of their connections hasn’t increased. Prices have been driven down by advances in technology and multiple suppliers competing to provide HSCN services.
The increased capacity is allowing NEAS to push ahead with digital transformation initiatives that are reliant on fast and reliable network connectivity. These include:
Mobile working and remote video links
NEAS can now equip paramedics with HSCN connected mobile devices. These make video feeds and vital health data available at the point of care. NEAS are also supporting the introduction of video conferencing in nursing homes.
Joined-up health data
NEAS are taking advantage of greater access by linking their health data to patient mental health and care plans - the outcome being safer patient care. NEAS have appointed a new mental health care lead to understand and meet patient needs especially during periods of crisis.
Increased usage of clinical resources
Reduced latency and improved access to clinical information has increased usage of clinical resources. While on N3 clinicians reported issues related to oversubscribing Spine traffic – this has not been a problem since the move to HSCN.
Better use of patient management software
Previously, limited bandwidth and high latency caused delays when pharmacists were accessing online medical resources. Moving to faster connectivity has enabled better use of the Medical Interoperability Gateway (MIG) for accessing patient records and direct access to CLERIC software, used for managing patient transport and real-time emergency medical services. Clinicians now have greater support to make decisions because they have better access to pertinent clinical information from a variety of integrated electronic patient databases.
More efficient use of staff
Home workers can now work remotely and access information via HSCN enabled network connections from variety of locations. This helps to create a modern, well-equipped workforce which is more resilient, flexible, and quicker to react to the surges in demand inherent in this type of care.