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The Electronic Prescription Service (EPS) Prescription Tracker allows staff working at prescribing and dispensing sites to check the status of a prescription.
SCAL notice for suppliers
Please refer to the Supplier Conformance Assessment List (SCAL) as the definitive source of supplier information and guidance for EPS development. You will receive the SCAL when you begin the EPS onboarding process.
You will need to login with a smartcard to open the electronic prescription tracker.
About the electronic prescription tracker
The Electronic Prescription Service (EPS) Prescription Tracker allows prescribers and/or dispensers to check the status and location of a prescription.
When searching for a prescription, enter the Prescription ID if available (you may be able to copy and paste from the prescribing system), or use the option to search by NHS number and date range.
Normal operation mode
The prescription tracker allows you to look up information about an EPS prescription by searching for it. The image below shows the normal operation mode search screen.
Use the prescription ID search by entering or copying and pasting the prescription ID from the clinical system or prescription token.
Use the date range search and enter the NHS number for a single patient search. Tick the 'my site' box to limit the search to show prescriptions for your site only.
Business Continuity Mode
The tracker’s Business Continuity Mode allows community pharmacy users to view prescription information such as medication details. This can be used to aid clinical decision making when the pharmacy dispensing system is not available, but the site still has an HSCN connection.
Business Continuity Mode should only be used when the site is in a real business continuity situation:
Business Continuity Mode is accessed using 'Change Mode' feature
it provides access to prescription content information (some functionality is unavailable to locum users)
a Spine alert is generated and sent to the governance person of the affected site each time Business Continuity Mode is entered, providing robust data security
It also includes the following features:
personal declaration confirming responsibility for entering Business Continuity Mode
locum 'find a site' feature
enhanced level of information on patient, organisation and prescription details
a 'search for a patient' feature, which can be used to find an NHS Number.