Configuration check page and troubleshoot problems – NHS e-Referral Service

Guidance for interpreting information provided by the NHS e-Referral Service (e-RS) configuration check page and how to troubleshoot any problems.

Check whether your computer is correctly configured for the NHS e-Referral Service

Check if an individual’s computer and browser is configured for use with the e-RS application.

Troubleshoot incorrect configurations - NHS e-Referral Service

Use this hub to troubleshoot any configuration issues with an individual’s computer. This includes NHS Credential Management, Chrome Extension, ActiveX Control and Java Applet.

Further queries

This toolkit is designed to support all aspects of e-RS configuration. However if you have further questions or would like to provide feedback please contact [email protected].

Last edited: 6 June 2023 2:34 pm