Care Identity Management release 9.0

Care Identity Management release 9.0 goes live on 17 September 2026, subject to final approval.

This release includes the first stage of changes to the Authenticators report. Read more about these changes.

We expect there to be no downtime during the release.

Visit our Care Identity Management support pages.

Report an issue

To report a bug or incident, contact your Registration Authority, smartcard team or local IT team.

Feedback

If you’d like to provide feedback about your experience of using Care Identity Management, complete our survey.