Care Identity Management release 8.24

Care Identity Management release 8.24 goes live on 28 May 2026, subject to final approval. 

This release includes backend changes to help improve the future stability of the service and reduce maintenance costs.

There will be no change to the user interface and we expect there to be no downtime during the release.

Visit our Care Identity Management support pages.

Report an issue

To report a bug or incident, contact your Registration Authority, smartcard team or local IT team.

Feedback 

If you’d like to provide feedback about your experience of using Care Identity Management, complete our survey.