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NHS Apply for Care ID release 4.2.3

NHS Apply for Care ID version 4.2.3 was released on 15 October 2026.

Release summary

Apply for Care ID released version 4.2.3 on 15 October.

This release includes various enhancements and fixes.

New functionality

  • New UI design for IAL uplift

Improvements

  • AfCID can now successfully retrieve user details from the new Care Identity Management endpoint as part of the IAL uplift.
  • Updated the 'Enter your full name' applicant screen.
  • Updated the RA new application screen.
  • Updated name labels on the batch upload screen.
  • Updated the cancelled email content.

Fixes

  • Behaviour tests no longer send emails.
  • Fixed an issue where liveness check retries were not working.
  • Updated the failed applications CSV export to use the correct headers.
  • Corrected pagination on the search applications page.

Help using the service

Supporting guidance

Read our support and training guidance:

Errors after the release

There is a small chance that after this release, Apply for Care ID users may see a blank screen or loading error. If this happens, please try these steps:

  • force a reload of the page - press Ctrl + F5 (on some computers this can be Fn + F5)
  • clear your browser's cache - press Ctrl + Shift + Delete

Adding an email domain

If you have a Registration Authority Manager or Agent role and you would like to request a new domain to be added, check the CIS allow-list first, and then complete a webform request.

Last edited: 16 October 2026 9:43 am