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We recently completed a discovery – a period of research – to understand what social care information we should feature on NHS Choices, and how we can make that information easy for people to find and use. In this post you can find out a little bit more, download pretty much everything we learned, and...

'Register with a GP' has been trialed in private beta. This helps us learn about the usability of our service in the real world. In this post I’ll share what we learned, some of the challenges we faced, and what led to our ultimate decision to stop working on Register with a GP.

Led by our new Head of Product, Marc Heasman, the Product Managers working on NHS.UK recently created a manifesto to describe our commitment to the ways in which we believe we should work. This is the first version of our product team manifesto, and we’ll continue to work on it.

With the particular needs of healthcare users and NHS having a strong, trusted brand, we’re noticing more and more that we need to go beyond the GDS standard and define our own universal method.

The NHS is for everyone, and those of us designing digital services for the NHS have a responsibility to ensure that everyone can access them. Find out what we are doing to ensure that our digital tools and services are accessible.

My first job in the NHS in 2003 was working on the procurement of the first national electronic referral service for GP to first outpatient appointments (known then as Choose and Book). I can still remember the jubilation when we got our first ten bookings completed and now, its successor the NHS e-Referral...

A few months ago we started a ‘discovery’ – a 12-week period of intensive research – looking at adult social care information and advice on NHS Choices and elsewhere. We’re almost at the end of this phase of our work, which feels like a good time to share some of the things we’ve found.

This month the NHS hosted a visit with colleagues from the Swedish health industry to share our experience of assessing apps. Karina Tellinger McNeil at SALAR gives her highlights and an insight into the work around digital health taking place in Sweden.

Last month saw the end of the discovery phase for the new, single NHS app. David Hodnett, NHS Online delivery lead talks through what the team found out and the next steps for this exciting programme.

Hazel Jones, apps and wearables programme director at NHS Digital, looks at how we are moving forward in supporting the development of apps that put patients in control of improving their own health and wellbeing.