1. What best describes your role(s)? Select all that apply: *

• Referring clinician
• Referring clinician administrator
• Referring administrator
• Practice manager
• Service provider clinician
• Service provider clinician administrator
• Service provider administrator
• Booking manager
• Service definer
• Commissioner
• Information analyst
• Other: Other:

2. What is your level of IT literacy? *

• Reluctantly online
• Learning the ropes
• Basic digital skills
• Confident
• Expert
• Other: Other:

3. How often do you use the e-RS website? *

• Daily
• 2 to 3 times a week
• Weekly
• Every 2 to 3 weeks
• Monthly
• Less than once a month
• Other: Other:

4. What information do you look for on the e-RS website? Select all that apply: *

• Reporting/extract information
• How to manage referrals as a referrer
• How to manage referrals as a provider
• How to create/maintain services
• Information on Application Programming Interfaces (APIs)
• e-RS service status/planned changes
• Future system changes
• Log/monitor requests for change raised by e-RS users
• Other: Other:

5. How easy/difficult is it to find this information? *

• Very easy
• Quite easy
• Neither easy nor difficult
• Quite difficult
• Very difficult

13. What other sources do you use to get support with using e-RS? *

• Colleagues
• e-RS online system help
• Search engines
• Local training resources
• Other: Other: