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Publication, Part of

Submissions via Online Consultation Systems in General Practice, April 2026

Official statistics in development

ICB mapping changes

All publication outputs have been updated to reflect the changes to ICB and sub-ICB footprints in place from April 2026. Historic data in this month's publication has also been updated to reflect the organisational changes.

 

28 May 2026 09:30 AM

Incomplete data for April 2026

NHSE received partial submissions for April 2026 from EConsult, iPlato and Klinik, so data for practices using these systems will be incomplete.

 

28 May 2026 09:30 AM

Summary

Submissions via Online Consultation Systems in General Practice, April 2026


Key Facts

Practices with Online Consultation Systems

In April 2026, 6,144 practices agreed to participate in the collection.

Of these practices, 6,023 received one or more submission from their patients.

Number of Patient Submissions

Practices received 8.5 million patient submissions in April 2026.

Of these, 5.5 million were clinical in nature.

Submissions per 1,000 Registered Patients

In April 2026, participating practices received 135.0 submissions per 1,000 registered patients.




Last edited: 28 May 2026 10:23 am