Please note: on 2 April 2015, the council-level annex tables and report tables and charts for this publication were updated with the following changes:
- In the 'Council-level annex tables' file, 'U4 - Outcome 1A' worksheet, the column heading for the margin of error figures has been corrected (cells H9, N9, T9, Z9 and AF9).
- In the 'Report tables and charts' file, 'Chapter 9' worksheet, the base figure in footnote 2 of Figure 9.3 and the base figure in footnote 2 of Table 9.4 have been corrected (cells A125 and A139).
Users are advised to download these revised files to ensure they have the correct data. The HSCIC would like to apologise for any inconvenience caused.
The Personal Social Services Adult Social Care Survey is an annual survey for England that took place for the fourth time in 2013-14. Service users were sent questionnaires, issued by Councils with Adult Social Services Responsibilities, in the period January to March 2014 to seek their opinions over a range of outcome areas.
The survey is designed to cover all service users aged 18 and over in receipt of services funded wholly or in part by Social Services during 2013-14. It seeks to learn more about how effectively services are helping service users to live safely and independently in their own homes, and the impact of services on their quality of life. The survey is also used to populate some of the measures in the Adult Social Care Outcomes Framework.
These statistics provide useful insights into the lives and experiences of the members of our communities who rely on social services. They will be of use not just to people who plan, provide or use services, but also more widely to all those who take an interest in the vital support that social services can provide to some of the most vulnerable in society.
This report supersedes the provisional report published in July 2014. National level information is provided in this report. Data for all authorities in England are provided in the annex tables. The data are also available in CSV format.