Skip to main content

Personal Social Services Adult Social Care Survey,England 2012-2013, Provisional

This is part of

Publication date:
Geographic coverage:
Geographical granularity:
Councils with Social Services Responsibilities (CASSRs)
Date range:
01 Jan 2012 to 10 Jul 2013


The Personal Social Services Adult Social Care Survey (ASCS) for England is an annual survey and took place for the third time in 2012-13. Service users were sent questionnaires during January to March in 2013 to seek their opinions over a range of outcome areas to gain an understanding of service users' views and experience rather than measuring quantities of care delivered.

It is designed to cover all service users aged 18 and over receiving services funded wholly or in part by Social Services during 2012-13, and aims to learn more about whether or not the services are helping them to live safely and independently in their own home and the impact on their quality of life. The survey is also used to populate some of the measures in the Adult Social Care Outcomes Framework (ASCOF).

This report contains the provisional figures for the 2012-13 Adult Social Care Survey for England (please see Appendix B of the report for information about data quality). It will be superseded by a final set of figures for 2012-13 late 2013.

Errata note (14/07/2014):

In annex U3 - Response Rates by Council, results are displayed as a whole number rather than to one decimal place. Additionally, the column heading for the overall response rates does not make it clear that this is a weighted response rate.

Please note that these data have now been superseded by final data which can be accessed through the link provided in the resources area of this page. Users are advised to use the final data to ensure they have the best available data. The HSCIC would like to apologise for any inconvenience caused.

Key facts

The information provided is final and council level excel annex tables for all Councils with Adult Social Services Responsibilities (CASSRs) in England are provided in the accompanying excel annex tables.


· 28 per cent of respondents reported their quality of life was so good, it could not be better, or very good (up 1 percentage point from 2011-12). 31 per cent reported it was good (the same as 2011-12) and 30 per cent reported it was "alright" - down one per cent from the previous year. However, 7 per cent reported their quality of life was bad, and the remaining 3 per cent reported their quality of their life was very bad or so bad, it could not be worse, both of which are unchanged from 2011-12.


· The average score for the Social care-related quality of life was 18.8 (compared to 18.7 in 2011-12) out of a maximum possible score of 24. This is a composite measure calculated using a combination of questions which cover 8 different outcome domains relating to quality of life.


· 64 per cent of service users who responded said they were extremely or very satisfied with the care and support services they receive (up from 63 per cent in 2011-12) and 26 per cent said they were quite satisfied, down 1 per cent from 2011-12).However, 6 per cent said they were neither satisfied nor dissatisfied, and the remaining 4 per cent said they were dissatisfied, both of these figures are unchanged from the previous year.

· 32 per cent reported they have as much control as they want over their daily life (up 2 per cent from 2011-12) and 44 per cent reported they have adequate control (down one per cent from 2011-12). 20 per cent reported they have some control but not enough, and 5 per cent reported they have no control; both these figures are the same as 2011-12.

· 67,755 out of a sample of 173,630 recipients of care and social care services responded to the survey, which is a response rate of 39 per cent (down 1 percentage point from 2011-12). However, both the number of respondents and sample size are greater than in 2011-12 (65,600 and 164,300 respectively).


Related links

Last edited: 11 April 2018 5:00 pm