Skip to main content
Publication, Part of

Patient-Led Assessments of the Care Environment 2017 - England

Publication Date:
Date Range:
06 Mar 2017 to 05 Jun 2017


This publication provides the results from the 2017 Patient-Led Assessments of the Care Environment (PLACE) Programme.  It includes an experimental interactive report which allows users to explore the underlying data in a variety of ways. We especially welcome your suggestions and feedback on this product. This tool is in Microsoft PowerBI which does not fully support all accessibility needs. If you need further assistance, please contact us for help.

Please scroll down using the bar on the right to access the full range of PLACE 2017 reports.

PLACE assessments are an annual appraisal of the non-clinical aspects of NHS and independent/private healthcare settings, undertaken by teams made up of staff and members of the public (known as patient assessors).  The team must include a minimum of 50 per cent patient assessors.

PLACE assessments provide a framework for assessing quality against common guidelines and standards in order to quantify the environment's cleanliness, food and hydration provision, the extent to which the provision of care with privacy and dignity is supported, and whether the premises are equipped to meet the needs of people with dementia or with a disability.




  • 1,230 assessments were undertaken in 2017 compared to 1,291 in the previous reporting year.
  • At national level, average1 site PLACE scores have slightly improved since 2016 for all domains except Privacy, Dignity and Wellbeing. 
  • The largest increases were seen for disability (up 3.7 percentage points), food and hydration, and dementia domains (both up 1.4 percentage points). For disability this may reflect an increased awareness of the elements important in this domain, which was introduced in 2016.
  • Overall, the highest national average domain score was for Cleanliness, at 98.4 per cent.

1 Averages are means and are weighted for bed numbers.


Related Links

Last edited: 1 August 2023 3:18 pm