Note:On 27 April 2016 we have amended the second bullet point within the executive summary (page 5 within the pdf report).
The revised sentence states: "Of all 999 and 111 calls 6.47 million received a face to face response from the ambulance service".
It originally stated "Of all 999 and 111 calls 6.47 million received a telephone or face to face response from the ambulance service" but this figure does not include telephone responses.
This does not affect any other sections of the report or the tables. We apologise if this has caused any inconvenience.
This bulletin contains information about the ambulance services provided by the National Health Service in England. The information is collected from individual ambulance trusts and shows volume of activity and performance levels against required standards (eg responses within 8 or 19 minutes).
This includes information on emergency calls, response times, recontact rates, numbers treated at scene and patient journeys.
This information is collected on a monthly basis via the NHS England Ambulance Quality Indicators (AQI) via their Unify2 data collection - AmbSYS, a link to this information is available within the publication.
The Ambulance Quality Indicators (AQI) data is collected from each ambulance trust and published on a monthly basis by NHS England.
Information regarding the quality of the AQI data is available within the "AQI Quality Statement 2015" document found in the Supporting Information section of the NHS England website (or on the AQI link in related links).