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National Statistics
Publication, Part of

Community Care Statistics, Social Services Activity, England - 2012-13, Final release

Official statistics, National statistics
Publication Date:
Geographic Coverage:
Geographical Granularity:
Country, Councils with Adult Social Services Responsibilities (CASSRs), Regions
Date Range:
01 Apr 2012 to 31 Mar 2013


This is a report on the social care activity of Councils with Adult Social Services Responsibilities (CASSRs) in England.  It contains information taken from council administrative systems used to record the process of assessing eligibility to state-funded social care and providing services where people are eligible.


It combines data from three sources: the Referrals, Assessments and Packages of Care return (RAP), the Adult Social Care Combined Activity return (ASC-CAR) and the Personal Social Services Expenditure and Unit Costs Return (PSS-EX1).  Information presented here is based on final data and relates to England for the period 1 April 2012 to 31 March 2013.  This report supersedes the interim report published on 7 November 2013 and contains more detailed analysis of data.

Key Facts

  • The number of contacts from new clients in 2012-13 was 2.1m (down less than 1 per cent from 2011-12 and up 1 per cent from 2007-08).  Of these, 1.0m required a further assessment or commissioning of ongoing service (a fall of 4 per cent from 2011-12) while 1.1m were dealt with at the point of contact (a rise of 2 per cent from 2011-12).
  • There were 603,000 assessments for new clients in 2012-13 (down less than 1 per cent from 2011-12 and down 9 per cent from 2007-08).  Following assessment, 67 per cent of these clients went on to receive services as a result of their assessment (this is a decrease of less than one percentage point from 2011-12).
  • There were 878,000 completed reviews for existing clients in 2012-13 (13 per cent less than in 2011-12 and 35 per cent less than in 2007-08).
  • The total number of people receiving services in 2012-13 was 1.3m (down 9 per cent from 2011-12 and down 25 per cent from 2007-08).  Of these, 1.1m received community based services (a fall of 10 per cent from 2011-12), 209,000 received residential care (a fall of 2 per cent from 2011-12) and 87,000 received nursing care (which is less than a 1 per cent change from 2011-12). 
  • The number of people receiving self-directed support was 611,000 (an increase of 16 per cent from 2011-12).  Of these, 143,000 received a direct payment1  - up 8 per cent from 2011-12.  148,000 clients received a direct payment2  as one of their community-based services at some point during the reporting year (an increase of 7 per cent from 2011-12). The number of carers receiving self-directed support was 103,000 (an increase of 32 per cent from 2011-12). Of these, 71,000 received a direct payment, up 17 per cent from 2011-12.
  • Of those receiving community based services not in the form of direct payments in 2012-13, 485,000 received home care, 373,000 received equipment, 196,000 received professional support, 141,000 received day care, 66,000 received short-term residential care (excluding respite care), 42,000 received meals and 82,000 received other services.
  • The number of carers receiving services was 354,000 (2 per cent less than in 2011-12 but 5 per cent more than in 2007-08).  Of these, 48 per cent of carers received a carer specific service and 52 per cent received information only.  This is the same distribution as in 2011-12.


1. Source: RAP SD1

2. Source: RAP P2f


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Last edited: 2 November 2018 2:11 pm