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Current Chapter

Current chapter – What are the confidentiality rules


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Rule 1

Confidential information about service users or patients should be treated confidentially and respectfully.


Rule 2

Members of a care team should share confidential information when it is needed for the safe and effective care of an individual.


Rule 3

Information that is shared for the benefit of the community should be anonymised.


Rule 4

An individual’s right to object to the sharing of confidential information about them should be respected. 


Rule 5

Organisations should put policies, procedures and systems in place to ensure the confidentiality rules are followed.


Last edited: 3 October 2025 12:05 pm