ARRS (Additional Roles Reimbursement Scheme)
ARRS roles refer to the staff roles reimbursable through the Additional Roles Reimbursement Scheme. This new set of roles are currently being implemented across all GP systems for assignment to the NHS Smartcards holder's profile.
To give practices / PCNs early sight of their progress against implementing these new roles locally, the number and percentage of appointments recorded against these new ARRS roles are displayed in the GP Appointment Dashboard. However, not all system suppliers have updated their systems to support the new ARRS roles. For practices using EMIS, Non-ARRS Staff appointments will show as 100%, as system updates are ongoing to support this new change. Currently, only practices using SystmOne and Cegedim are able to add these roles to their smartcards.
Further communications will be issued in due course once these updates are complete, detailing the actions required from practices to set-up these new roles on their smartcard.
By using the correct HCP types for these roles, PCNs/practices will support a better understanding of the contribution that ARRS staff are making to primary care. To improve data quality, practices will need to assign the new ARRS roles to their Smartcard holder's profile.
Guidance to help you improve your appointment data quality
NHS England » Improving GP appointment data
EMIS Web users
Find out more about the data quality guidance for practices using EMIS
Find more information about data quality guidance for practices using SystmOne.
We are aware of some Practices reporting a slot type complexity issue within Cegidem (formerly known as Vision) which may impact on the way the national category data is presented within the dashboard. A system change is required to resolve this issue fully.
In the meantime it is possible that Practices have deployed workarounds that may impact on the way that the national category data is shown in the dashboard. For example, you may have paused your mapping to reduce the number of errors that you receive. Any workarounds that have been introduced could result in incorrect numbers or blank fields on the dashboards where national category data should be displayed.
We'd like to assure users that this issue will not affect the way other appointment data is displayed within the dashboard and that the dashboard will display the correct national category mapping data once the underlying system issues are resolved.