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Primary care service provider contact details

Find contact details for Registration Authority (RA) primary care service provider organisations that support primary care organisations.

North East

North of England (NECS)

North East of England
Darlington CCG
Durham Dales
Easington and Sedgefield CCG
North Durham CCG
Newcastle Gateshead CCG
North Tyneside CCG
Northumberland CCG
South Tyneside CCG
Sunderland CCG
South Tees CCG
Hartlepool and Stockton CCG

Contact details

NECS service desk
Email: necs.servicedesk@nhs.net
Website: https://www.necsu.nhs.uk/
Tel: 0300 555 0340

North Cumbria Integrated Care NHS Foundation Trust

Cumbria CCG

Contact details

Email: smartcard@ncic.nhs.uk
Website: www.ncic.nhs.uk
Tel: 01228 608888

Yorkshire and the Humber

eMBED Health Consortium

NHS Airedale, Wharfedale and Craven CCG
NHS Barnsley CCG
NHS Bassetlaw CCG
NHS Bradford City CCG
NHS Bradford Districts CCG
NHS Doncaster CCG
NHS East Riding of Yorkshire CCG
NHS Hambleton, Richmondshire and Whitby CCG
NHS Harrogate and Rural District CCG
NHS Hull CCG
NHS Leeds North CCG
NHS Leeds South and East CCG
NHS Leeds West CCG
NHS North East Lincolnshire CCG
NHS North Lincolnshire CCG
NHS Scarborough and Ryedale CCG
NHS Sheffield CCG
NHS Vale of York CCG

Contact details

Jenny Sandars - RA manager
Kerry Barrowclough - RA manager
Barry Jackson - RA service delivery
Email: embed.smartcards@nhs.net
Website: https://embedhealth.co.uk/
Tel: 0300 3000 620

The Health Informatics Service

Huddersfield, Calderdale and Wakefield areas (only)
Kirklees CCG
Greater Huddersfield CCG
Wakefield CCG
Calderdale CCG
Local Care Direct

Contact details

Email: registration.authority@this.nhs.uk
Website: http://www.this.nhs.uk
Tel: 01484 355420

North West

Greater Manchester Shared Services

Greater Manchester

Contact details

Roy Blair - RA manager
Email: gmcsu.smartcards@nhs.net

Blackpool Teaching Hospitals

Fylde Coast and Lancaster

Contact details

Martyn McKechnie - RA manager
Email: Bfwh.Smartcards@nhs.net
Website: https://www.bfwh.nhs.uk/
Tel: 01253 951016 - Option 9 (for smartcard department)

Informatics Merseyside

Liverpool
South Sefton
Southport & Formby
Mersey Care FT
Liverpool Heart and Chest

Contact details

Kathryn Saul - RA manager
Email: it.servicedesk@imerseyside.nhs.uk
Website: https://www.imerseyside.nhs.uk/
LCCG - Tel: 0151 296 7777
SS and S&F CCG - Tel: 0151 247 6400
Mersey Care FT and Liverpool Heart and Chest - Tel: 0151 471 2619

Liverpool Community Health

Liverpool Community Health

Contact details

Debbie Bradbury - RA manager
Email: it.servicedesk@imerseyside.nhs.uk
Tel: 0151 296 7070

Midlands and Lancashire CSU (MLCSU)

Cheshire, Warrington and Wirral
Midlands
Stoke-on-Trent
Staffordshire
Lancashire

Contact details

Andy Nott - RA manager
Email: MLCSU.Servicedesk@nhs.net
Cheshire, Warrington and Wirral - Tel: 0844 800 9982
Midlands, Stoke-on-Trent, Staffordshire - Tel: 0121 4110411
Lancashire - Tel: 01254 226900

St Helens and Knowsley

Knowsley
Halton
St Helens

Contact details

Sue Campbell - RA manager
Email: it.helpdesk@sthk.nhs.uk
Website: http://www.his.sthk.nhs.uk/Pages/StHelensandKnowsleyHealthInformaticsService.aspx
Tel: 0151 430 1454

East of England

North and East London CSU (NEL)

Cambridgeshire and Peterborough

Contact 

Please log all RA requests using the portal, or contact our service desk on 0300 303 2733.

Website: www.nelcsu.nhs.uk.

North and East London CSU (NEL)

Essex

Contact

Please log all RA requests using the portal, or contact our service desk on 0300 303 2733.

Website: www.nelcsu.nhs.uk.

North and East London CSU (NEL)

Anglia

Contact details

Please log all RA requests using the portal, or contact our service desk on 0300 303 2733.

Website: www.nelcsu.nhs.uk.

North and East London CSU (NEL)

London

Contact details

Please log all RA requests using the portal, or contact our service desk on 0300 303 2733.

Website: www.nelcsu.nhs.uk.

HBL ICT Services (hosted by E&N Herts CCG)

EN Hertfordshire
Bedfordshire
Luton
Herts Valley & Herts Community Trust

Contact details

Waseem Khan - RA manager
Service desk
Email: hblict.servicedesk@nhs.net
Website: https://www.hblict.nhs.uk/
Tel: 01707 685555

NHS Arden CSU

Coventry

Contact details

IT service desk
Email: itservicedesk@covwarkitc.nhs.uk
Tel: 0247 684 4000

NHS Arden and Greater East Midlands CSU  

Lincolnshire:

NHS Lincolnshire West CCG
NHS Lincolnshire East CCG
NHS South West Lincolnshire CCG
NHS South Lincolnshire CCG

Northampton:

NHS Nene CCG
NHS Corby CCG

Derbyshire:

NHS Erewash CCG
NHS Hardwick CCG
NHS North Derbyshire CCG
NHS Southern Derbyshire CCG

Norfolk and Waveney:

NHS Great Yarmouth and Waveney CCG
NHS North Norfolk CCG
NHS Norwich CCG
NHS South Norfolk CCG
NHS West Norfolk CCG

Essex:

NHS North East Essex CCG
NHS  Mid Essex CCG
NHS Thurrock CG
NHS West Essex CCG
NHS Basildon and Brentwood CCG
NHS Southend CCG
NHS Castle Point and Rochford CCG

Milton Keynes:

NHS Milton Keynes CCG

Contact details

Email: agcsu.ra@nhs.net

Tel: 01332 868865 or 01522 515362

Nottinghamshire Health Informatics Service (NHIS)

Nottinghamshire
Nottingham North & East CCG
Rushcliffe CCG
Mansfield & Ashfield CCG
Newark & Sherwood CCG
Nottingham City CCG
Nottingham North West CCG
Sherwood Forest Hospitals NHS Trust
CNCS
NEMS
Nottingham City Care
PICS

Contact details

Jacqui Hawkins - RA contact
Email: J.Hawkins@nhs.net or nhis.servicedesk@notts-his.nhs.uk
Tel: 01623 410310

NHS Leicestershire Health Informatics Service

Leicester
Leicestershire
Rutland

Contact details

Afroz Kidy - RA manager for the Leicestershire Partnership NHS Trust, Parent Org to Leicestershire Health Informatics
Email: afroz.kidy@leics-his.nhs.uk
Website: https://www.leics-his.nhs.uk/registration-authority/
Tel: 0116 295 3500

Optum CSS

Lincolnshire

Contact details

June Emptage  - RA contact
Email: Optum.cssram@nhs.net
Website: http://www.optum.co.uk
Tel: 07342 034 029

South

NHS South, Central and West CSU

Isle of Wight
Portsmouth
Southampton
N. Somerset
Bristol
S. Gloucestershire
Somerset
S. Gloucestershire Community Health Services
Bristol Community Health
N. Somerset Community Partnership

Contact details

Email: scwcsu.smartcards@nhs.net
Tel: 0300 561 0429

NHS South, Central and West CSU

Swindon
Wiltshire
Gloucestershire
Bath & N.E. Somerset
Oxfordshire
Berkshire
South Buckinghamshire (not Milton Keynes)

Contact details

Email: scwcsu.smartcards@nhs.net
Tel: 01793 422336

Northern, Eastern and Western Devon CCG

North, Eastern, Western, Devon & Plymouth

Contact details

RA Manager – Gary Kennington
Email: d-ccg.smartcards@nhs.net
Tel: 01752 581 884 or 01392 356091

South Devon and Torbay CCG

South Devon and Torbay

Contact details

RA Manager – Gary Kennington
Email: d-ccg.smartcards@nhs.net
Tel: 01752 581 884 or 01392 356091

Kernow CCG

Cornwall and Scilly Isles

Contact details

Service desk
Email: citsservicedesk@nhs.net
Tel: 01209 881717

NHS Dorset CCG

Dorset

Contact details

Smartcard support
Email: smartcard.support@dorsetccg.nhs.uk
Website: https://www.dorsetccg.nhs.uk/
Tel: 01305 368011

NHS South West CSU

North Somerset CCG
Bristol CCG
South Gloucestershire CCG
Somerset CCG
South Gloucestershire Community Health Services
Bristol Community Health
North Somerset Community Partnership

Contact details

RA team
Email: ITservicedesk@swcsu.nhs.uk
Website: http://www.scwcsu.nhs.uk
Tel: 0845 0514646

London

Central and North East London CSU

Central and North East London

Contact details

Please log all RA requests using the portal, or contact our service desk on 0300 303 2733.

Website: www.nelcsu.nhs.uk.

Brent, Harrow and Hillingdon CCG

Brent, Harrow and Hillingdon CCG

Contact details

Raphael Danladi (RA contact)
Email: r.admin@nhs.net
Tel: 020 8966 1013 or 020 8966 1040

North West London (contracted to Brent CCG)

Ealing CCG
Hounslow CCG
Hammersmith and Fulham CCG
Central London CCG
Kensington
Chelsea CCG

Contact details

Email: nwlccgs.registration.authority@nhs.net 

Tel: 0208 962 6591 or 0208 962 4903

Bromley Healthcare

Bromley and Bromley CCG (07Q)

Contact details

IT helpdesk
Email: bhc.ithelpdesk@nhs.net
Tel: 0208 315 8702

NEL CSU

Kent and Medway, Surrey and Sussex

Contact details

Please log all RA requests using our portal, or contact our service desk on 03000 424242.

Website: www.nelcsu.nhs.uk.

Barking and Dagenham, Havering and Redbridge CCGs

Barking
Dagenham
Havering
Redbridge

Contact details

Ray Adeniyi (RA manager)
Email: itservicedesk@bhrccgs.nhs.uk
Tel: 0203 182 3073

Barking and Dagenham, Havering and Redbridge CCGs

Barking
Dagenham
Havering
Redbridge

Contact details

Service desk
Email: itservicedesk@bhrccgs.nhs.uk
Tel: 0203 416 5900

Janis Webb
Tel: 0203 182 3131

Bexley CCG

Bexley

Contact details

Pin Bhandal - RA manager
RA team - IT Help desk
Email: Bexccg.servicedesk@nhs.net
Website: https://www.bexleyccg.nhs.uk/
Tel: 0208 2986166

Kingston CCG

Contact details

Service desk
Email: ITServiceDesk@YourHealthcare.org
Tel: 0208 339 8175

OPTUM RFS

RFS: Brighton & Hove, Ealing CCG, Hounslow CCG

Contact details

Tim Wilson - RA manager
Louise Cann - RA team
Email: Optum.cssram@nhs.net
Website: http://www.optum.co.uk
Tel: 0203 805 1566

West Midlands

Warwickshire ICT Services

Warwickshire Worcestershire Arden CSU
NHS Warwickshire North CCG
NHS South Warwickshire CCG
NHS Redditch & Bromsgrove CCG
NHS Wyre Forest CCG
NHS South Worcestershire CCG
Rugby (of the Coventry and Rugby) CCG

Contact details

John Lambert - RA manager - Email: john.lambert@swft.nhs.uk or smartcard.administration@swft.nhs.uk
Website: www.swft.nhs.uk/our-services/adult-hospital-services/registration-authority
Tel: 01926 482623 or 01926 482622

Warwickshire ICT Services

Warwickshire Worcestershire Arden CSU
NHS Warwickshire North CCG
NHS South Warwickshire CCG
Rugby (of the Coventry and Rugby) CCG

Contact details

John Lambert - RA manager - Email: john.lambert@swft.nhs.uk or smartcard.administration@swft.nhs.uk
Website: www.swft.nhs.uk/our-services/adult-hospital-services/registration-authority
Tel: 01926 482622

Warwickshire ICT Services

NHS Redditch & Bromsgrove CCG
NHS Wyre Forest CCG
NHS South Worcestershire CCG

Contact details

John Lambert - RA manager - Email john.lambert@swft.nhs.uk or smartcard.administration@swft.nhs.uk
Website: www.swft.nhs.uk/our-services/adult-hospital-services/registration-authority
Tel: 01926 482618

NHS Midlands and Lancashire CSU

West Midlands

Contact details

Email: mlcsu.servicedesk@nhs.net
Tel: 0121 411 0411

NHS Midlands and Lancashire CSU

West Midlands

Contact details

Email: mlcsu.servicedesk@nhs.net
Tel: 0121 411 0411
Staffordshire

Contact details

Gordon Roper - RA team leader - Email: gordon.roper@staffordshirecss.nhs.uk - Tel: 01782 298243
Service desk - Email: smartcardhelpdesk@northstaffs.nhs.uk - Tel: 07595 091657
Website: https://www.midlandsandlancashirecsu.nhs.uk/

NHS Midlands and Lancashire CSU

Lancashire

Contact details

Tel: 0300 123 1536 or 01254 226857

NHS Midlands and Lancashire CSU

Shropshire
Telford

Contact details

Jenny Rimmer
Email: jennyrimmer@nhs.net
Tel: 01743 277715

Primary Care Support England

Leeds
Preston
Clacton-On-Sea

Contact details

Michael Dewhirst - Email: michael.dewhirst@nhs.net
Debbie Allen - Email: debbie.allen@nhs.net
Website: https://pcse.england.nhs.uk/
Tel: 0333 0142884

About this content

This content has been verified by each of the organisation RA contacts and copies are sent to all RA managers across England and the following 2 areas within NHS Digital: 

Exeter helpdesk - Email: exeter.helpdesk@nhs.net.
Contact centre - Email: enquiries@nhsdigital.nhs.uk.

If details have changed, please email accesscontrol@nhs.net

Last edited: 29 October 2019 12:02 pm