Primary care service provider contact details

North of England (NECS)

North East of England
Darlington CCG
Durham Dales
Easington and Sedgefield CCG
North Durham CCG
Newcastle Gateshead CCG
North Tyneside CCG
Northumberland CCG
South Tyneside CCG
Sunderland CCG
South Tees CCG
Hartlepool and Stockton CCG

Contact details
NECS service desk
necs.servicedesk@nhs.net
http://www.necsu.nhs.uk
0300 555 0340

Cumbria Partnership NHS Foundation Trust

Cumbria CCG

Contact details
CPFTSmartcard@cumbria.nhs.uk
http://www.cumbriapartnership.nhs.uk
01228 608888

eMBED Health Consortium

NHS Airedale, Wharfedale and Craven CCG
NHS Barnsley CCG
NHS Bassetlaw CCG
NHS Bradford City CCG
NHS Bradford Districts CCG
NHS Doncaster CCG
NHS East Riding of Yorkshire CCG
NHS Hambleton, Richmondshire and Whitby CCG
NHS Harrogate and Rural District CCG
NHS Hull CCG
NHS Leeds North CCG
NHS Leeds South and East CCG
NHS Leeds West CCG
NHS North East Lincolnshire CCG
NHS North Lincolnshire CCG
NHS Scarborough and Ryedale CCG
NHS Sheffield CCG
NHS Vale of York CCG

Contact details
Jenny Sandars - RA manager
Kerry Barrowclough - RA manager
Barry Jackson - RA service delivery
embed.smartcards@nhs.net
http://www.embedhealth.co.uk
0300 3000 620

The Health Informatics Service

Huddersfield, Calderdale and Wakefield areas (only)
Kirklees CCG
Greater Huddersfield CCG
Wakefield CCG
Calderdale CCG
Local Care Direct

Contact details
registration.authority@this.nhs.uk
http://www.this.nhs.uk
01484 355420

Greater Manchester Shared Services

Greater Manchester

Contact details
Roy Blair - RA manager
gmcsu.smartcards@nhs.net

Blackpool Teaching Hospitals

Fylde Coast and Lancaster

Contact details
Martyn McKechnie - RA manager
RA@bfwh.nhs.uk
http://www.bfwh.nhs.uk
01253 951016 - Option 9 (for smartcard department)

Informatics Merseyside

Liverpool
South Sefton
Southport & Formby
Mersey Care FT
Liverpool Heart and Chest

Contact details
Kathryn Saul - RA manager
it.servicedesk@imerseyside.nhs.uk
http://www.imerseyside.nhs.uk
LCCG - 0151 296 7777
SS and S&F CCG - 0151 247 6400
Mersey Care FT and Liverpool Heart and Chest - 0151 471 2619|

Liverpool Community Health

Liverpool Community Health

Contact details
Debbie Bradbury - RA manager
it.servicedesk@imerseyside.nhs.uk
0151 296 7070

Midlands and Lancashire CSU (MLCSU)

Cheshire, Warrington and Wirral
Midlands
Stoke-on-Trent
Staffordshire
Lancashire

Contact details
Andy Nott - RA manager
MLCSU.Servicedesk@nhs.net
Cheshire, Warrington and Wirral - 0844 800 9982
Midlands, Stoke-on-Trent, Staffordshire - 0121 4110411
Lancashire - 01254 226900

St Helens and Knowsley

Knowsley
Halton
St Helens

Contact details
Sue Campbell - RA manager
it.helpdesk@sthk.nhs.uk
http://www.his.sthk.nhs.uk
0151 478 7878

North and East London CSU (NEL)

Cambridgeshire and Peterborough

Contact 

Please log all RA requests using the portal, or contact our service desk on 0300 303 2733.

www.nelcsu.nhs.uk.

North and East London CSU (NEL)

Essex

Contact

Please log all RA requests using the portal, or contact our service desk on 0300 303 2733.

www.nelcsu.nhs.uk.

North and East London CSU (NEL)

Anglia

Contact details

Please log all RA requests using the portal, or contact our service desk on 0300 303 2733.

www.nelcsu.nhs.uk.

North and East London CSU (NEL)

London

Contact details

Please log all RA requests using the portal, or contact our service desk on 0300 303 2733.

www.nelcsu.nhs.uk.

HBL ICT Services (hosted by E&N Herts CCG)

EN Hertfordshire
Bedfordshire
Luton
Herts Valley & Herts Community Trust

Contact details
Service desk
cfhservicedesk@hblict.nhs.uk
http://www.hblict.nhs.uk/
01707 685555

NHS Arden CSU

Coventry

Contact details
IT service desk
itservicedesk@covwarkitc.nhs.uk
0247 684 4000

Greater East Midlands CSU

Milton Keynes CCG

Contact details
RA@ardengemcsu.nhs.uk
0300 123 1020

Nottinghamshire Health Informatics Service (NHIS)

Nottinghamshire
Nottingham North & East CCG
Rushcliffe CCG
Mansfield & Ashfield CCG
Newark & Sherwood CCG
Nottingham City CCG
Nottingham North West CCG
Sherwood Forest Hospitals NHS Trust
CNCS
NEMS
Nottingham City Care
PICS

Contact details
Jacqui Hawkins - RA contact
J.Hawkins@nhs.net
nhis.servicedesk@notts-his.nhs.uk
01623 410310

Leicestershire Health Informatics

Leicester
Leicestershire
Rutland

Contact details
Afroz Kidy - RA manager for the Leicestershire Partnership NHS Trust, Parent Org to Leicestershire Health Informatics
afroz.kidy@leics-his.nhs.uk
0116 295 3500

Optum CSS

Lincolnshire

Contact details
June Emptage  - RA contact
Optum.cssram@nhs.net
http://www.optum.co.uk
07342 034 029

NHS South, Central and West CSU

Isle of Wight
Portsmouth
Southampton
N. Somerset
Bristol
S. Gloucestershire
Somerset
S. Gloucestershire Community Health Services
Bristol Community Health
N. Somerset Community Partnership

Contact details
scwcsu.smartcards@nhs.net
0300 561 0429

NHS South, Central and West CSU

Swindon
Wiltshire
Gloucestershire
Bath & N.E. Somerset
Oxfordshire
Berkshire
South Buckinghamshire (not Milton Keynes)

Contact details
scwcsu.smartcards@nhs.net
01793 422336

Northern, Eastern and Western Devon CCG

North, Eastern, Western, Devon & Plymouth

Contact details
Gail Irvine - RA manager
d-ccg.raenquiries@nhs.net
01392 356091

South Devon and Torbay CCG

South Devon and Torbay

Contact details
Gary Kennington - RA manager
sdtccg.ra@nhs.net
01803 652 583

Kernow CCG

Cornwall and Scilly Isles

Contact details
Service desk
citsservicedesk@nhs.net
01209 881717

NHS Dorset CCG

Dorset

Contact details
Smartcard support
smartcard.support@dorsetccg.nhs.uk
http://www.dorsetccg.nhs.uk/
01305 368011

NHS South West CSU

North Somerset CCG
Bristol CCG
South Gloucestershire CCG
Somerset CCG
South Gloucestershire Community Health Services
Bristol Community Health
North Somerset Community Partnership

Contact details
RA team
ITservicedesk@swcsu.nhs.uk
http://www.swcsu.nhs.uk
0845 0514646

Central and North East London CSU

Central and North East London

Contact details

Please log all RA requests using the portal, or contact our service desk on 0300 303 2733.

www.nelcsu.nhs.uk.

Brent, Harrow and Hillingdon CCG

Brent, Harrow and Hillingdon CCG

Contact details
Raphael Danladi (RA contact)
r.admin@nhs.net
020 8966 1013/1040

North West London (contracted to Brent CCG)

Ealing CCG
Hounslow CCG
Hammersmith and Fulham CCG
Central London CCG
Kensington
Chelsea CCG

Contact details
nwlccgs.registration.authority@nhs.net 

Telephone numbers:
0208 962 6591
0208 962 4903

Bromley Healthcare

Bromley and Bromley CCG (07Q)

Contact details
IT helpdesk
bhc.ithelpdesk@nhs.net
0208 315 8702

NEL CSU

Kent and Medway, Surrey and Sussex

Contact details

Please log all RA requests using our portal, or contact our service desk on 03000 424242.

www.nelcsu.nhs.uk.

Barking and Dagenham, Havering and Redbridge CCGs

Barking
Dagenham
Havering
Redbridge

Contact details
Robert Lavender (RA manager)
robert.lavender@nhs.net
0203 182 3073

Barking and Dagenham, Havering and Redbridge CCGs

Barking
Dagenham
Havering
Redbridge

Contact details
Service desk
itservicedesk@bhrccgs.nhs.uk
0203 416 5900

Janis Webb
0203 182 3131

Bexley CCG

Bexley

Contact details
Pin Bhandal - RA manager
RA team - IT Help desk
Bexccg.servicedesk@nhs.net
http://www.bexleyccg.nhs.uk
0208 2986166

Kingston CCG

Contact details
Service desk
ITServiceDesk@YourHealthcare.org
08448 944 044

OPTUM RFS

RFS: Brighton & Hove, Ealing CCG, Hounslow CCG

Contact details
Tim Wilson - RA manager
Louise Cann - RA team
Optum.cssram@nhs.net
http://www.optum.co.uk
0203 805 1566

Shropshire Community Health NHS Trust

Shropshire
Telford
Wrekin

Contact details
IT service desk, Monday to Friday, 8am - 6pm
IT.ServiceDesk@shropcom.nhs.uk
0800 181 4050

Warwickshire ICT Services

Warwickshire Worcestershire Arden CSU
NHS Warwickshire North CCG
NHS South Warwickshire CCG
NHS Redditch & Bromsgrove CCG
NHS Wyre Forest CCG
NHS South Worcestershire CCG
Rugby (of the Coventry and Rugby) CCG

Contact details
Louise Gaylard - RA manager - louise.gaylard@swft.nhs.uk
John Lambert - RA manager
smartcard.administration@swft.nhs.uk
www.swft.nhs.uk/our-services/adult-hospital-services/registration-authority
01926 626547
01926 482623
01926 482622

Warwickshire ICT Services

Warwickshire Worcestershire Arden CSU
NHS Warwickshire North CCG
NHS South Warwickshire CCG
Rugby (of the Coventry and Rugby) CCG

Contact details
John Lambert - RA manager john.lambert@swft.nhs.uk
smartcard.administration@swft.nhs.uk
www.swft.nhs.uk/our-services/adult-hospital-services/registration-authority
01926 482622

Warwickshire ICT Services

NHS Redditch & Bromsgrove CCG
NHS Wyre Forest CCG
NHS South Worcestershire CCG

Contact details
John Lambert - RA manager john.lambert@swft.nhs.uk
smartcard.administration@swft.nhs.uk
www.swft.nhs.uk/our-services/adult-hospital-services/registration-authority
01926 482618
 

NHS Midlands and Lancashire CSU

West Midlands

Contact details
mlcsu.servicedesk@nhs.net
0121 411 0411

NHS Midlands and Lancashire CSU

West Midlands

Contact details
mlcsu.servicedesk@nhs.net
0121 411 0411

Staffordshire

Contact details
Gordon Roper - RA team leader - gordon.roper@staffordshirecss.nhs.uk - 01782 298243
Service desk - smartcardhelpdesk@northstaffs.nhs.uk - 07595 091657
http://midlandsandlancashirecsu.nhs.uk

NHS Midlands and Lancashire CSU

Lancashire

Contact details
0300 123 1536
01254 226857

NHS Midlands and Lancashire CSU

Shropshire
Telford

Contact details
Jenny Rimmer
jennyrimmer@nhs.net
01743 277715

Primary Care Support England

Leeds
Preston
Clacton-On-Sea

Contact details
Michael Dewhirst - michael.dewhirst@nhs.net
Debbie Allen - debbie.allen@nhs.net
http://pcse.england.nhs.uk
0333 0142884

This content has been verified by each of the organisation RA contacts and copies are sent to all RA managers across England and the following 2 areas within NHS Digital: 

Exeter helpdesk - exeter.helpdesk@nhs.net.
Contact centre - enquiries@nhsdigital.nhs.uk.

If details have changed, please email accesscontrol@nhs.net