Primary care service provider contact details
North East
North of England (NECS)
North East of England
Darlington CCG
Durham Dales
Easington and Sedgefield CCG
North Durham CCG
Newcastle Gateshead CCG
North Tyneside CCG
Northumberland CCG
South Tyneside CCG
Sunderland CCG
South Tees CCG
Hartlepool and Stockton CCG
Contact details
NECS service desk
Email: necs.servicedesk@nhs.net
Website: https://www.necsu.nhs.uk/
Tel: 0300 555 0340
North Cumbria Integrated Care NHS Foundation Trust
Cumbria CCG
Contact details
Email: smartcard@ncic.nhs.uk
Website: www.ncic.nhs.uk
Tel: 01228 608888
Yorkshire and the Humber
Humber Area – North East Lincolnshire, North Lincolnshire, East Riding of Yorkshire and Hull CCG
RA Provider: N3i
Phone: 0300 002 0001
Email: N3i.support@nhs.net
North Yorkshire and Vale of York CCG
RA Provider: NECS (North of England Commissioning Support Unit)
Phone: 0300 555 0340
Email: ra.support@nhs.net (new registrations only)
Help and forms: https://servicedesk.necsu.nhs.uk/
South Yorkshire Area – Sheffield, Barnsley and Bassetlaw CCG
RA Provider: Sheffield CCG
Phone: 0114 305 1030
Email: ra.southyorks@nhs.net
West Yorkshire Area and Leeds Area – Bradford and Craven CCG and Leeds CCG
RA Provider: THIS (The Health Informatics Service)
Phone: 0845 127 2600
Email: registration.authority@this.nhs.uk
Doncaster CCG Area
RA Provider: RDaSH (Rotherham, Doncaster and South Humber NHS Foundation Trust)
Phone: 01302 796734
Email: rdash.workforcesystems@nhs.net
The Health Informatics Service
Huddersfield, Calderdale and Wakefield areas (only)
Kirklees CCG
Greater Huddersfield CCG
Wakefield CCG
Calderdale CCG
Local Care Direct
Contact details
Email: registration.authority@this.nhs.uk
Website: http://www.this.nhs.uk
Tel: 01484 355420
North West
Greater Manchester Shared Services
Greater Manchester
Contact details
Roy Blair - RA manager
Email: gmcsu.smartcards@nhs.net
Blackpool Teaching Hospitals
Fylde Coast and Lancaster
Contact details
Martyn McKechnie - RA manager
Email: Bfwh.Smartcards@nhs.net
Website: https://www.bfwh.nhs.uk/
Tel: 01253 951016 - Option 9 (for smartcard department)
Informatics Merseyside
Liverpool
South Sefton
Southport & Formby
Mersey Care FT
Liverpool Heart and Chest
Contact details
Kathryn Saul - RA manager
Email: it.servicedesk@imerseyside.nhs.uk
Website: https://www.imerseyside.nhs.uk/
LCCG - Tel: 0151 296 7777
SS and S&F CCG - Tel: 0151 247 6400
Mersey Care FT and Liverpool Heart and Chest - Tel: 0151 471 2619
Liverpool Community Health
Liverpool Community Health
Contact details
Debbie Bradbury - RA manager
Email: it.servicedesk@imerseyside.nhs.uk
Tel: 0151 296 7070
Midlands and Lancashire CSU (MLCSU)
Cheshire, Warrington and Wirral
Midlands
Stoke-on-Trent
Staffordshire
Lancashire
Contact details
Andy Nott - RA manager
Email: MLCSU.Servicedesk@nhs.net
Cheshire, Warrington and Wirral - Tel: 0844 800 9982
Midlands, Stoke-on-Trent, Staffordshire - Tel: 0121 4110411
Lancashire - Tel: 01254 226900
St Helens and Knowsley
Knowsley
Halton
St Helens
Contact details
Sue Campbell - RA manager
Email: it.helpdesk@sthk.nhs.uk
Website: http://www.his.sthk.nhs.uk/Pages/StHelensandKnowsleyHealthInformaticsService.aspx
Tel: 0151 430 1454
East of England
North and East London CSU (NEL)
Cambridgeshire and Peterborough
Contact
Please log all RA requests using the portal, or contact our service desk on 0300 303 2733.
Website: www.nelcsu.nhs.uk.
North and East London CSU (NEL)
Essex
Contact
Please log all RA requests using the portal, or contact our service desk on 0300 303 2733.
Website: www.nelcsu.nhs.uk.
North and East London CSU (NEL)
Anglia
Contact details
Please log all RA requests using the portal, or contact our service desk on 0300 303 2733.
Website: www.nelcsu.nhs.uk.
North and East London CSU (NEL)
London
Contact details
Please log all RA requests using the portal, or contact our service desk on 0300 303 2733.
Website: www.nelcsu.nhs.uk.
HBL ICT Services (hosted by E&N Herts CCG)
EN Hertfordshire
Bedfordshire
Luton
Herts Valley & Herts Community Trust
Contact details
Waseem Khan - RA manager
Service desk
Email: hblict.servicedesk@nhs.net
Website: https://www.hblict.nhs.uk/
Tel: 01707 685555
NHS Arden CSU
Coventry
Contact details
IT service desk
Email: itservicedesk@covwarkitc.nhs.uk
Tel: 0247 684 4000
NHS Arden and Greater East Midlands CSU
Lincolnshire:
NHS Lincolnshire West CCG
NHS Lincolnshire East CCG
NHS South West Lincolnshire CCG
NHS South Lincolnshire CCG
Northampton:
NHS Nene CCG
NHS Corby CCG
Derbyshire:
NHS Erewash CCG
NHS Hardwick CCG
NHS North Derbyshire CCG
NHS Southern Derbyshire CCG
Norfolk and Waveney:
NHS Great Yarmouth and Waveney CCG
NHS North Norfolk CCG
NHS Norwich CCG
NHS South Norfolk CCG
NHS West Norfolk CCG
Essex:
NHS North East Essex CCG
NHS Mid Essex CCG
NHS Thurrock CG
NHS West Essex CCG
NHS Basildon and Brentwood CCG
NHS Southend CCG
NHS Castle Point and Rochford CCG
Milton Keynes:
NHS Milton Keynes CCG
Contact details
Email: agcsu.ra@nhs.net
Tel: 01332 868865 or 01522 515362
Nottinghamshire Health Informatics Service (NHIS)
Nottinghamshire
Nottingham North & East CCG
Rushcliffe CCG
Mansfield & Ashfield CCG
Newark & Sherwood CCG
Nottingham City CCG
Nottingham North West CCG
Sherwood Forest Hospitals NHS Trust
CNCS
NEMS
Nottingham City Care
PICS
Contact details
Jacqui Hawkins - RA contact
Email: J.Hawkins@nhs.net or nhis.servicedesk@notts-his.nhs.uk
Tel: 01623 410310
NHS Leicestershire Health Informatics Service
Leicester
Leicestershire
Rutland
Contact details
Afroz Kidy - RA manager for the Leicestershire Partnership NHS Trust, Parent Org to Leicestershire Health Informatics
Email: afroz.kidy@leics-his.nhs.uk
Website: https://www.leics-his.nhs.uk/registration-authority/
Tel: 0116 295 3500
Optum CSS
Lincolnshire
Contact details
June Emptage - RA contact
Email: Optum.cssram@nhs.net
Website: http://www.optum.co.uk
Tel: 07342 034 029
South
NHS South, Central and West CSU
Isle of Wight
Portsmouth
Southampton
N. Somerset
Bristol
S. Gloucestershire
Somerset
S. Gloucestershire Community Health Services
Bristol Community Health
N. Somerset Community Partnership
Contact details
Email: scwcsu.smartcards@nhs.net
Tel: 0300 561 0429
NHS South, Central and West CSU
Swindon
Wiltshire
Gloucestershire
Bath & N.E. Somerset
Oxfordshire
Berkshire
South Buckinghamshire (not Milton Keynes)
Contact details
Email: scwcsu.smartcards@nhs.net
Tel: 01793 422336
Northern, Eastern and Western Devon CCG
North, Eastern, Western, Devon & Plymouth
Contact details
RA Manager – Gary Kennington
Email: d-ccg.smartcards@nhs.net
Tel: 01752 581 884 or 01392 356091
South Devon and Torbay CCG
South Devon and Torbay
Contact details
RA Manager – Gary Kennington
Email: d-ccg.smartcards@nhs.net
Tel: 01752 581 884 or 01392 356091
Kernow CCG
Cornwall and Scilly Isles
Contact details
Service desk
Email: citsservicedesk@nhs.net
Tel: 01209 881717
NHS Dorset CCG
Dorset
Contact details
Smartcard support
Email: smartcard.support@dorsetccg.nhs.uk
Website: https://www.dorsetccg.nhs.uk/
Tel: 01305 368011
NHS South West CSU
North Somerset CCG
Bristol CCG
South Gloucestershire CCG
Somerset CCG
South Gloucestershire Community Health Services
Bristol Community Health
North Somerset Community Partnership
Contact details
RA team
Email: ITservicedesk@swcsu.nhs.uk
Website: http://www.scwcsu.nhs.uk
Tel: 0845 0514646
London
Central and North East London CSU
Central and North East London
Contact details
Please log all RA requests using the portal, or contact our service desk on 0300 303 2733.
Website: www.nelcsu.nhs.uk.
Brent, Harrow and Hillingdon CCG
Brent, Harrow and Hillingdon CCG
Contact details
Raphael Danladi (RA contact)
Email: r.admin@nhs.net
Tel: 020 8966 1013 or 020 8966 1040
North West London (contracted to Brent CCG)
Ealing CCG
Hounslow CCG
Hammersmith and Fulham CCG
Central London CCG
Kensington
Chelsea CCG
Contact details
Email: nwlccgs.registration.authority@nhs.net
Tel: 0208 962 6591 or 0208 962 4903
Bromley Healthcare
Bromley and Bromley CCG (07Q)
Contact details
IT helpdesk
Email: bhc.ithelpdesk@nhs.net
Tel: 0208 315 8702
NEL CSU
Kent and Medway, Surrey and Sussex
Contact details
Please log all RA requests using our portal, or contact our service desk on 03000 424242.
Website: www.nelcsu.nhs.uk.
Barking and Dagenham, Havering and Redbridge CCGs
Barking
Dagenham
Havering
Redbridge
Contact details
Ray Adeniyi (RA manager)
Email: itservicedesk@bhrccgs.nhs.uk
Tel: 0203 182 3073
Barking and Dagenham, Havering and Redbridge CCGs
Barking
Dagenham
Havering
Redbridge
Contact details
Service desk
Email: itservicedesk@bhrccgs.nhs.uk
Tel: 0203 416 5900
Janis Webb
Tel: 0203 182 3131
Bexley CCG
Bexley
Contact details
Pin Bhandal - RA manager
RA team - IT Help desk
Email: Bexccg.servicedesk@nhs.net
Website: https://www.bexleyccg.nhs.uk/
Tel: 0208 2986166
Kingston CCG
Contact details
Service desk
Email: ITServiceDesk@YourHealthcare.org
Tel: 0208 339 8175
OPTUM RFS
RFS: Brighton & Hove, Ealing CCG, Hounslow CCG
Contact details
Tim Wilson - RA manager
Louise Cann - RA team
Email: Optum.cssram@nhs.net
Website: http://www.optum.co.uk
Tel: 0203 805 1566
West Midlands
Warwickshire ICT Services
Warwickshire Worcestershire Arden CSU
NHS Warwickshire North CCG
NHS South Warwickshire CCG
NHS Redditch & Bromsgrove CCG
NHS Wyre Forest CCG
NHS South Worcestershire CCG
Rugby (of the Coventry and Rugby) CCG
Contact details
John Lambert - RA manager - Email: john.lambert@swft.nhs.uk or smartcard.administration@swft.nhs.uk
Website: www.swft.nhs.uk/our-services/adult-hospital-services/registration-authority
Tel: 01926 482623 or 01926 482622
Warwickshire ICT Services
Warwickshire Worcestershire Arden CSU
NHS Warwickshire North CCG
NHS South Warwickshire CCG
Rugby (of the Coventry and Rugby) CCG
Contact details
John Lambert - RA manager - Email: john.lambert@swft.nhs.uk or smartcard.administration@swft.nhs.uk
Website: www.swft.nhs.uk/our-services/adult-hospital-services/registration-authority
Tel: 01926 482622
Warwickshire ICT Services
NHS Redditch & Bromsgrove CCG
NHS Wyre Forest CCG
NHS South Worcestershire CCG
Contact details
John Lambert - RA manager - Email john.lambert@swft.nhs.uk or smartcard.administration@swft.nhs.uk
Website: www.swft.nhs.uk/our-services/adult-hospital-services/registration-authority
Tel: 01926 482618
NHS Midlands and Lancashire CSU
West Midlands
Contact details
Email: mlcsu.servicedesk@nhs.net
Tel: 0121 411 0411
NHS Midlands and Lancashire CSU
West Midlands
Contact details
Email: mlcsu.servicedesk@nhs.net
Tel: 0121 411 0411
Staffordshire
Contact details
Gordon Roper - RA team leader - Email: gordon.roper@staffordshirecss.nhs.uk - Tel: 01782 298243
Service desk - Email: smartcardhelpdesk@northstaffs.nhs.uk - Tel: 07595 091657
Website: https://www.midlandsandlancashirecsu.nhs.uk/
NHS Midlands and Lancashire CSU
Lancashire
Contact details
Tel: 0300 123 1536 or 01254 226857
NHS Midlands and Lancashire CSU
Shropshire
Telford
Contact details
Jenny Rimmer
Email: jennyrimmer@nhs.net
Tel: 01743 277715
Primary Care Support England
Leeds
Preston
Clacton-On-Sea
Contact details
Michael Dewhirst - Email: michael.dewhirst@nhs.net
Debbie Allen - Email: debbie.allen@nhs.net
Website: https://pcse.england.nhs.uk/
Tel: 0333 0142884
About this content
This content has been verified by each of the organisation RA contacts and copies are sent to all RA managers across England and the following 2 areas within NHS Digital:
Exeter helpdesk - Email: exeter.helpdesk@nhs.net.
Contact centre - Email: enquiries@nhsdigital.nhs.uk.
If details have changed, please email accesscontrol@nhs.net
Last edited: 2 December 2020 4:11 pm