How we do user-centred design for citizen-facing services – part three

Matt Edgar explains how NHS Digital implements user-centred design for citizen-facing services, in this third of three blogs.

Moving digital inclusion from the margins to the mainstream

The work of NHS Digital to increase digital inclusion.

Who are you? Proving identity in health and care

At NHS Digital, and in partnership with NHS England, we are looking at how we can enable patients to securely and conveniently access online health services in a consistent way.

How we’re supporting Urgent & Emergency Care services this winter

NHS Digital is supporting urgent and emergency care services in winter 2016/17

Healthy eating discovery: why we’re doing it

Jobs to be done: A case study in the NHS

Jobs to be Done: A Case Study in the NHS

Digital resilience: how health professionals can help teens with mental health difficulties

How health and care practitioners can help teenagers with mental health difficulties.

An Atlas of Solutions

Addressing the problem of the variation found in health outcomes across England.

How the NHS is working to widen digital uptake and participation in health technology

Improving the way partners use NHS content in their apps and services

Improvements have been made to the way NHS Choices content can be shared.

Bridging the gap between digital innovation and clinical, patient and citizen need

How introducing NHS national standards and clinical effectiveness reviews to health apps benefits patients.

MyNHS – Our journey towards a more transparent healthcare system

MyNHS allows professionals and the public to easily compare the performance of health and care services.

How we do user-centred design for citizen-facing services – part two

Matt Edgar explains how NHS Digital uses user-centred design for citizen-facing services, in this second blog.

How we do user-centred design for citizen-facing services – part one

Matt Edgar explains how NHS Digital implements user-centred design for citizen-facing services, in this first of three blogs.

Migrating our NHS Choices content to provide a better experience for users

Becky Smith explains how we are migrating our NHS Choices content to provide a better user experience.

Online consultations in general practice – new funding opens opportunities for patients and practices

How easy is it to access GP online services?

Find out more about a study aiming to improve access to online GP services.

Technology is the easy bit: Achieving a paperless NHS

We are transforming the way the health and social care sector works.

Working in partnership to deliver digital transformation

The importance of digital transformation in health and social care.

8 cyber security tips you can start doing right now

NHS Digital's top cyber security tips for protecting information.

Exploring feedback on GP services

Finding out how to improve the way people can give feedback on GP services using the NHS.UK website.

Our first unconference

Yesterday we held our first unconference for everyone who works in Domain A and some invited guests