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NHS e-Referral Service (e-RS): GDPR information
Why and how we process your data in the NHS e-Referral Service, and your rights.
|Controller||NHS Digital (in relation to processing the personal data) and the Department of Health and Social Care (DHSC) (in relation to determining the purpose for processing the data through the issuing of a direction to NHS Digital).|
|How we use the information (processing activities)||Management of a national online system concerning patient referrals with care providers.|
|Does this contain sensitive (special category) data such as health information?||Yes|
|Who are recipients of this data?||
Authorised health and care staff
|Is data transferred outside the UK?||No|
|How long the data is kept||25 years minimum from the date of the last update to the referral.|
|Our lawful basis for holding this data||Legal obligation|
|How can you withdraw your consent?||
Consent not the basis for processing
|Is the data subject to decisions made solely by computers? (automated decision making)||No|
|Where does this data come from?||General Practice (GP) medical records and NHS Spine|
|The legal basis for collecting this data||
Where NHS Digital uses this data
The NHS e-Referral Service (e-RS) combines electronic booking with a choice of place, date and time for first hospital or clinic appointments. Patients can choose their initial hospital or clinic appointment, which they can then book online (a telephone service is also available) or in the GP surgery at the point of referral.
Privacy statement relating to the NHS e-Referral Service professional application and the Manage Your Referral patient application.